Description
Amazon's Sustainable Packaging team delivers technologies that improve customer experience (CX) by reducing packaging waste, lowering our cost to serve and demonstrating Amazon’s commitment to the Climate Pledge. Our products and programs are public facing and provide a unique opportunity to interact with end customers on every order. This role will lead Ships in Product Packaging business and software strategy, including incubating new product development opportunities that cross selling-partner, shopping, and fulfillment software systems. You will drive the definition of tech products (software, science, data), bringing teams from across the organization and around the globe together to define, build, and deliver on the programs' vision, improve our store experience for customers, and drive business impact.
A successful candidate excels in both strategic thinking and tactical execution, is comfortable with ambiguity and thrives in driving large-scale changes. They are highly customer-focused, exceling at influencing and engaging others, and can swiftly navigate diverse technical and business challenges. Your leadership style thrives on collaboration, involving teams across product, program, design, science, and engineering spheres. You possess outstanding communication skills, both written and verbal, simplifying complex concepts and guiding decisive actions. You anticipate bottlenecks, provide escalation management, and make tradeoffs when necessary. Keys to success include strong motivation to dive deep into the data to uncover root causes and solving problems independently.
Key job responsibilities
Own operations plans and quarterly/monthly business reviews for the Ships In Product Packaging product portfolio (crossing six distinct product pillars)
Work closely with technical leaders and product managers to compose and influence product vision, roadmap and execution.
Compile requirements documents, delineate use cases and customer experiences (CX), and oversee the business metrics and KPIs for your products and services.
Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines
Reduce cross-organizational exposure to failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps, etc.)
Demonstrate strong product management, organizational, and leadership skills
About the team
Learn more about Ships in Product Packaging here:
https://news.a2z.com/contents/37176867
https://www.youtube.com/watch?v=c8rMsACUbR4
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA
Basic Qualifications
Experience leading cross-organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority
Experience working with and influencing senior level stakeholders
Experience owning/driving roadmap strategy and definition
Experience owning data-centric products
Experience with feature delivery and tradeoffs of a product
Preferred Qualifications
Experience working directly with Engineers on product enhancements
Experience in project management methodologies, business analysis, or process improvement
Knowledge of SQL
Writing cross-org narratives covering multiple products
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $144,000/year in our lowest geographic market up to $279,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. Applicants should apply via our internal or external career site.