Join us and make history as we build a world-class Amazon Pickup and Return Points customer experience. Our pickup and return points range from free-standing, self-service lockers and walk-up, full-service counter locations around the world in partner stores, such as convenience stores, grocery stores, shopping centers, and transit stations, where Amazon customers can pick up their orders and complete returns. Our business is growing and expanding globally to support customers who buy online and pickup in store.We are seeking a data-driven, customer-obsessed product leader to lead our customer acquisition and retail CX products. As a Principal Product Manager, you are responsible for defining and driving our product vision; working across product teams, tech, UX design, and program management all around the world to deliver great experiences to our customers.The target opportunity is massive, but also ambiguous and unconventional, so you will be leading colleagues and partners to clarify, simplify and prioritize. You will also navigate how best to adapt and scale the product across a range of distinct geographic markets where Amazon currently operates or plans to enter.You will be supported by program, software, and partner teams to drive end-to-end product life cycle. This is a high-visibility, high-impact role that will drive meaningful change for our customers.A leader in this role will be comfortable in a fast-paced, multi-tasked product environment. You have worked in startup or ambiguous environments and understand the complexities of working on a high growth team and can handle multiple projects while dealing with constant change. You can take ambiguous, complex problems and break them down into meaningful tasks. You have experience launching a product or service from end to end.We care about your career growth: When you join Amazon and the Amazon Pickup and Return Points team, we will work with you to jointly craft a career plan that aligns to your goals. Whether your goals are to explore new technologies, take on bigger problems, or get to the next level, our team will support your journey.Are you ready to join us?Key job responsibilities- Develop a vision for our customer acquisition strategy and roadmap- Identify, address, and resolve key organizational, product and program use cases which impact how Pickup and Return Points are seen by customers on our retail website.- Expertly pivot from strategy alignment to execution, often in highly sensitive situations.- Apply judgment to risks and tradeoffs, leveraging business, technology, legal, PR, and executive inputs as resources.We are open to hiring candidates to work out of one of the following locations:Bellevue, WA, USA- 10+ years of product or program management, product marketing, business development or technology experience- 10+ years of blending product and program management skills to execute strategic initiatives about process creation, standardization, and improvement experience- Bachelor's degree- Experience owning/driving roadmap strategy and definition- Experience with end to end product delivery- Experience with feature delivery and tradeoffs of a product- Experience as a product manager or owner- Experience owning technology productsOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,500/year in our lowest geographic market up to $240,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/o