OverviewIn this position, you will use your teaching skills and GIS knowledge toempower our customers with our innovative GIS software. As an EsriInstructor, you will create a dynamic learning environment through hands-ontraining, interactive instructions, and engaging activities. You willpartner with organizations to expand the use of ArcGIS maps and applicationsacross their organizations and communicate the strategic impact of GISprogramsThe contributions you make in this role will support Esri customers acrossmany industries including but not limited to Defense and Intelligence,Public Safety, and Health and Human Services. The work you do will enablecustomers to grow their ArcGIS user skills, productivity, and confidencein addition to ensuring sustainable GIS workflows and operations.ResponsibilitiesGrow user skills.Develop and deliver training programs through various formatsand methods including in-person, virtual and hybrid offerings, to enhanceusers' proficiency in ArcGIS software both domestically and internationally.Identify and address skill gaps through targeted training sessions andworkshops. Provide ongoing support and guidance to users, answering theirquestions and helping them overcome challenges. Stay updated on the latest GIStrends and technologies to ensure the training content remains relevant and upto date.Ensure sustainable GIS workflows. Collaborate with customers to understandtheir business processes and requirements. Provide guidance and training onbest practices for designing and implementing sustainable GIS workflows.Deliver workshops and training sessions to educate customers on sustainableGIS workflows. Support customers in overcoming challenges and addressing anyskill gaps related to workflow sustainability.Expand the use of ArcGIS. Actively promote the adoption of ArcGIS acrosscustomer groups. Identify potential use cases for ArcGIS in various businessprocesses and demonstrate its value through facilitation. Develop and delivertraining workshops and sessions to showcase the capabilities of ArcGIS.Collaborate with stakeholders to understand their needs and customize ArcGISsolutions to meet their needs.Communicate the impact of GIS. Develop compelling narratives andvisualizations to effectively communicate the impact of GIS. Collaborate withContent Development and Creation teams to create engaging content, such ascase studies and success stories. Present the value of GIS to customers. Stayinformed about industry trends and research to provide insights on the broaderimpact of GIS in various domains.Requirements8+ years of professional experience leveraging Esri s software capabilities5 of those years should be in applying GIS principles and technology insupport of the defense and intelligence community2+ years of professional experience in classroom facilitation andinstructional deliveryAbility to handle multiple responsibilities while prioritizing student needsStrong listening skills and the ability to incorporate feedback tocontinuously improve instructional delivery and course materialsProven ability to collaborate with multiple cross-functional teamsExcellent verbal and written communications skillsUS citizenship and willingness to obtain a security clearance20% travel time within the year to support an average of 10-15 onsitecustomer training sessions per yearBachelor's in Geography, Geographic Information Systems (GIS),Computer Science, Physical Sciences, Engineering, Information Science orrelateRecommended QualificationsFamiliarity with web-based meeting toolsCompletion of an Esri technical certification and facilitation certificationDemonstrated technical writing abilityUp to 40% travel time, including international travel, to support anadditional 10-15 customer engagementsMaster's in Geography, Geographic Information Systems (GIS),Computer Science, Physical Science , Engineering, Information Science orrelate#LI-Hybrid#LI-SS2
Total RewardsEsri's competitive total rewards strategy includes industry-leading healthand welfare benefits: medical, dental, vision, basic and supplementallife insurance for employees (and their families), 401(k) andprofit-sharing programs, minimum accrual of 80 hours of vacation leave,twelve paid holidays throughout the calendar year, and opportunities forpersonal and professional growth. Base salary is one component of our totalrewards strategy. Compensation decisions and the base range for this role takeinto account many factors including but not limited to skill sets;experience and training; licensure and certifications; and other businessand oA reasonable estimate of the base salary range is$83,200 $130,000 USD
The CompanyAt Esri, diversity is more than just a word on a map. When employees ofdifferent experiences, perspectives, backgrounds, and cultures cometogether, we are more innovative and ultimately a better place to work. Webelieve in having a diverse workforce that is unified under our mission ofcreating positive global change. We understand that diversity, equity, andinclusion is not a destination but an ongoing process. We are committed to thecontinuation of learning, growing, and changing our workplace so everyemployee can contribute to their life's best work. Our commitment to theseprinciples extends to the global communities we serve by creating positivechange with GIS technology. For more information on Esri's Racial Equity andSocial Justice initiatives, please visit our website here.If you don't meet all of the preferred qualifications for this position,we encourage you to still apply!Esri is an equal opportunity employer (EOE) and all qualified applicantswill receive consideration for employment without regard to race, color,religion, sex, sexual orientation, gender identity, national origin,