Elastic is a free and open search company that powers enterprise search, observability, and security solutions built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real-time and at scale. Thousands of organizations worldwide, including Barclays, Cisco, eBay, Fairfax, ING, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe. Learn more at elastic.co .

　　Elastic is a search company built on a free and open heritage. Anyone can use Elastic products and solutions to get started quickly and frictionlessly. Elastic offers three solutions for enterprise search, observability, and security, built on one technology stack that can be deployed anywhere. From finding documents to monitoring infrastructure to hunting for threats, Elastic makes data usable in real time and at scale. Thousands of organizations worldwide, including Cisco, eBay, Goldman Sachs, Microsoft, The Mayo Clinic, NASA, The New York Times, Wikipedia, and Verizon, use Elastic to power mission-critical systems. Founded in 2012, Elastic is a distributed company with Elasticians around the globe and is publicly traded on the NYSE under the symbol ESTC. Learn more at elastic.co .

　　You will have the opportunity to work with tremendous Services, Engineering and Sales teams and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.

　　What You Will Be Doing:

　　We are looking for a principal architect who demonstrates visionary leadership by orchestrating and implementing Elastic solutions, generating customer business value from our products. Grouping responsibilities in the following areas:

　　Assess and Design

　　Thoroughly analyze and understand customer business pain points and intricate technical challengesGather requirements in complex enterprise customer environmentsMaster Elastic solution architectural design on platforms integrating with other enterprise technologiesCreate and build out customer road mapsDemonstrate technical authority by proficiently articulating complex technical solutions in clear language, effectively persuading the audience to embrace recommended best practices while presenting and delivering Elastic's optimal solutions. Distinguished by their ability to drive themselves across scoping negotiation or planning for a project, not just their technical expertise. Implement and Deliver

　　Operates in a lead role and/or provides oversight on multiple concurrent projects. Responsible for the overall success of multiple projects and for directing Architects and Engineers on their projects. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Generates the ideas required to solve a problem, even if the problem is ambiguous, and takes full ownership of the solution, even when this involves many activities. Contribute to post-sales escalations and help the team navigate through the issues. Is comfortable dealing with complex technical implementations, as well as working with stakeholders up to the C-level. Is able to manage difficult stakeholders to turn negative situations into positive outcomes. Lead technology workshops that include hands-on mentoring, whiteboarding, and solution developmentDeliver outcome-based solutions Lead, hands-on-deploy (from data onboarding, configuration, visualizations, alerting), and seamlessly integrate Elastic products and APIs into intricate platform architectures, harnessing years of technical expertiseMaster data modeling, develop and optimize queries, tune and scale clusters, prioritizing fast search and analytics at scaleSolve our customers' most challenging platform, configuration, observability and data problemsGrow and Expand

　　Strategic thought process to keep the bigger picture and customer expansion in mind. Is able to "own" a complex account and drive its growth and success. Orchestrate and implement capacity planning in mission-critical environmentsPerform technical audits, upgrades, platform migrations, and use-case expansionWork with and guide our customers along their ever-maturing Observability journey Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns. Provide input on large strategic opportunities during pre-sales. Intentionally builds perspectives and capitalizes on new and challenging opportunities and assignments. Leverages opportunities for growth and development from multiple sources. Influence and Collaborate

　　Established contributor across multiple teams: Elastic Engineering, Product Management, and Support teams to identify feature enhancements, extensions, and product defects. Networks with senior internal and external personnel in their own area of expertise. Produces code, research, and/or technical guides for internal and external use. Engage with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concernsBe a mentor/coach for your fellow Elastic consultants. Teaches others to teach others. Demonstrated ability to communicate to a variety of stakeholders up to the C-suite level Able to capture and convey/share lessons learned from the field. Explains more complicated or sophisticated facts, practices, policies, etc. to others both within and outside the organization. Effectively presents to groups; leverages a variety of presentation methods to maintain group focus. Influences well beyond themselves. Often, this means they own their immediate area of work and are generally helping to set direction and priorities for a number of adjacent team members, regardless of title. What You Bring Along:Minimum of 5 years as a Consulting Architect, Principal or senior IT functional leadership experienceHistory of working as a Consultant delivering professional services engagementsStrong customer advocacy, relationship-building, presentation and communications skillsAbility to lead meetings with project owners and C-level stakeholders. Ability to articulate the business value of an outcome-based delivery while being technically savvy and hands-onDemonstrated experience of technical leadership throughout project lifecyclesSolid experience deploying Elastic Observability solutions or similar domains (Splunk, Datadog, Dynatrace, New Relic, AppDynamics, Sentinel, Grafana Labs) Hands-on experience in on-prem systems and/or public/private cloud platforms like AWS, Azure, GCP, OpenstackHands-on experience in LinuxGood understanding of networking, security, containerization, serverless, DevOps in system landscapes and infrastructure automation knowledge.Experience utilising programming or scripting languages in a corporate environment like Python, Javascript, Go or Chef/Puppet etc.Understanding of databasesAbility and willingness to travel from time to time as requiredComfortable working remotely in a highly distributed teamBonus Points:BS or Master in Computer ScienceCertifications and specialization in IT Ops, Infrastructure, APM, Data Engineering, Machine Learning, Data InfrastructureDeep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certificationExperience working closely with a pre-sales organization in scoping the needs of CustomersExperience with Statement of Work deliveryExperience with both Agile and Waterfall methodologiesExperience contributing to an open-source project or documentationExperience as a Software Engineer, System Administrator, or DevOps Engineer Hands-on experience with large distributed systems from an architecture and development perspectiveKnowledge of information retrieval and/or analytics domainUnderstanding of Windows, Mac, Linux Operating Systems, and JavaExperience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positionsAdditional Information - We Take Care of Our People

　　As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

　　We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

　　Competitive pay based on the work you do here and not your previous salaryHealth coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving - We match up to $1500 (or local currency equivalent)Up to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leaveAdditional Information - We Take Care of Our People

　　As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

　　We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

　　Competitive pay based on the work you do here and not your previous salaryHealth coverage for you and your family in many locationsAbility to craft your calendar with flexible locations and schedules for many rolesGenerous number of vacation days each yearDouble your charitable giving - We match up to $1500 (or local currency equivalent)Up to 40 hours each year to use toward volunteer projects you loveEmbracing parenthood with minimum of 16 weeks of parental leave Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

　　We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email [email protected] We will reply to your request within 24 business hours of submission.

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