RESPONSIBILITIES
Prebid
Manage the incoming work queue by taking lead in managing the opportunity vetting board, addressing network troubleshooting requests, and responding to additional email inquiries.Coordinate, complete, and respond to complex daily pricing requests in alignment with assigned due dates for new and existing customers.Be aware of the various available pricing tools and support commercial teams in selecting most appropriate tools for opportunities. Be capable of educating the commercial network on why specific tools best support them.
Bid
Review bid materials to grasp requirements that could influence pricing guidance.Communicate pertinent details on how pricing was compiled to TPMs and commercial teams to facilitate effective strategy calls.Understand when there could be a need to involve additional pricing teams such as drop, capacity, hazmat, power only, etc. and let the TPM know when sending pricing guidance.Maintain accuracy and attention to detail while managing the timeline to ensure timely bid submissions.Perform site administration for certain websites based on opportunities, collaborating with commercial stakeholders for document downloads.
Post Bid
Ensure quality assurance of submitted bid rates, award verification, and final rate uploads to the Bid Ecosystem and system.Assist commercial teams in comprehending and interpreting award management reporting (PowerBi) to ensure accurate reflection of awards.Daily interaction with TPMs, owning offices, Deal Desk/Solution Design teams, and data science for strategic pricing approaches.Assist offices with pricing and tool-related problems, providing troubleshooting and solutions for reporting and rating issues. Additionally, be capable of teaching account teams to use the tools themselves for minor contract adjustments.
General
Communicate and develop rapport with key business stakeholders and the branch network, aiming to comprehend customer and account team expectations concerning submitted pricing and received awards.Create a higher quality and performance culture.Support identified process improvements.Display strong communication (written and verbal), time management, and problem-solving skills.Demonstrate attention to detail and accuracy as well as the ability to prioritize tasks and manage daily responsibilities.Intermediate proficiency in Microsoft Excel.
QUALIFICATIONS
Required:
Bachelor's degree from an accredited college or universityMinimum 2 years previous experience in operations, customer service, and/or pricingFluent in English (written and verbal)Basic proficiency in Microsoft Office Suite of programs, specifically mastery of excel.
Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Why Do You Belong at C.H. Robinson?
Standing out among the world's largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world's economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.
As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World's Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn's Top Companies in Minneapolis-St. Paul 2021. And we're not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.