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Platform Operations Specialist (Remote)
Platform Operations Specialist (Remote)-November 2024
Flexible / Remote
Nov 23, 2024
ABOUT CROWDSTRIKE
CrowdStrike is a leading cybersecurity company protecting customers from all cyber threats by leveraging its security cloud to stop breaches.
1,001 - 5,000 employees
Technology, Engineering
VIEW COMPANY PROFILE >>
About Platform Operations Specialist (Remote)

  #WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We're looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

   About the Role:

  CrowdStrike Services is seeking a Platform Operations Specialist who would be responsible for the planning, deployment, field and operational support of the CrowdStrike platform and related applications. The Platform/Operations Specialist (Platform Specialist) will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow on customer support for the CrowdStrike platform & applications.

   What You'll Do:

  Deployment and Operations activities may include:Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike platform and associated applicationsTroubleshoot customer deployment issues across small to large enterprisesUtilize and engineer native and 3rd party software deployment technologiesInstall CrowdStrike software both remotely and physicallyDevelop scripts and processes around software deploymentPlan and report software deployment statusWork closely and collaboratively with customer information technology teamsLeveraging CrowdStrike applications (Spotlight and Discover as an example) provide support to customers in vulnerability and asset managementAssist customers with the integration of CrowdStrike into existing tools Ability to travel up to 50-60% of the time What You'll Need:

  Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:Deep understanding of software deployment technologiesHighly knowledgeable on Windows, Mac, and Linux platformsWorking knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.Good communication and collaboration skillsBroad experience in computer and network systems securitySolid analytical/problem solving skills with capability to identify solutions to unusual and complex problemsHigh level of motivation; self-starter; results drivenPotential for extensive travel and assignment work exists (i.e. 3 month rotation at client site). Experience in the following areas preferred: Operating Systems: Windows, Linux, MacSoftware Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExecScripting: PowerShell, Python, Perl, Bash, Batch#LI-DL1

  #LI-Remote

  This role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.

  Benefits of Working at CrowdStrike: Remote-first culture Market leader in compensation and equity awards Competitive vacation and flexible working arrangements Comprehensive and inclusive health benefits Physical and mental wellness programs Paid parental leave, including adoption A variety of professional development and mentorship opportunities Offices with stocked kitchens when you need to fuel innovation and collaborationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

  CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact [email protected] , for further assistance.

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