Position Overview

　　At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

　　This position is based in Pittsburgh, PA. Responsibilities require time in the office or in a field on a regular basis. Some responsibilities can be performed remotely. Additional locations may be considered.

　　We are seeking an accomplished and visionary Executive Director of Physical Security to lead our enterprise-wide security efforts.

　　This position is the organization’s lead on all physical security matters, providing support and leadership across a wide range of areas including crisis and incident response, asset protection, programmatic work and event security.

　　The successful candidate will have a proven track record of developing and implementing comprehensive physical security strategies and at a strategic level. This role will lead the organization to optimal and inclusive physical security risk management practices for the complex environments in which it operates. In addition to understand the threat landscape facing the industry and footprint or similar constituencies and have a proven track record of enabling work in challenging operational contexts. They will continue to lead the organization towards best practices and further embed and promote a proactive security culture; collaborate with both internal and external security groups and lines of business; and have experience in program management, finance/budgetary practices, risk/control framework, contract/vendor management, operational processes/improvements and training.

　　Responsibilities:

　　Strategic Leadership:• Develop and articulate a strategic vision for enterprise-wide physical security, aligning with the overall business objectives.

　　• Provide leadership and guidance to cross-functional teams to ensure seamless integration of security measures across the organization.

　　• Lead a team of physical security professionals, ensuring a proactive and vigilant approach to global security operations and personnel safety.

　　• Develop and implement a comprehensive security strategy and governance model including roles and responsibilities aligned with the organization's objectives and holistic roles and responsibilities.

　　Risk Management:• Conduct thorough risk assessments and formulate strategies to mitigate identified risks effectively.

　　• Collaborate with senior leadership to align security strategies with business goals and objectives.

　　• Implement and enforce security policies and procedures across the organization.

　　• Ensure compliance with relevant security standards and regulations including specific to financial services industry.

　　• Establish and maintain crisis response plans to ensure business continuity in the face of security incidents.

　　Stakeholder Engagement:• Interface with senior executives, board members, and external stakeholders to communicate security strategies and garner support for initiatives.

　　• Act as a subject matter expert on security-related matters, providing counsel to executive leadership.

　　Global Operations:• Oversee security operations on a global scale, ensuring consistency and adherence to domestic and international security standards.

　　• Develop relationships with security and law enforcement agencies globally to enhance the organization's security posture.

　　Technology Innovation:• Collaborate with cross-functional teams (e.g., CISO, CRO, CTO) to integrate new and emerging technologies into security framework

　　• Evaluate and implement cutting-edge security technologies, fostering a culture of innovation within the security function.

　　• Drive the integration of advanced technologies to enhance overall security effectiveness.

　　• Oversee the deployment and optimization of advanced physical security systems & solutions.

　　• Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance security protocols and capability.

　　Compliance and Governance:• Ensure compliance with all relevant laws, regulations, and industry standards.

　　• Establish and enforce governance structures to monitor and assess security policies and procedures.

　　Finance Oversight:• Facilitate annual budget requirements to support new or ongoing initiatives, capital security improvement projects, equipment maintenance, lease programs and guard expenses.

　　• Maintain ongoing oversight of a multi-million dollar budget to ensure that cost are appropriate being spent, budgets maintained and continuous efforts to explore and execute on cost savings opportunities throughout the fiscal year.

　　Management and Relationships:• Lead, motivate, and mentor any direct-reports, including communicating clear expectations, setting performance objectives, providing regular and timely constructive feedback, ensuring balanced workload, providing guidance on professional growth, and monitoring staff well-being as it pertains to stress and resilience. issues and self-care

　　• Manage 3rd party vendors including relationship management and negotiation

　　• Establish and maintain information networks and relationships with relevant governmental agencies, intelligence, law enforcement and security contacts, as well as corporate and third party resources, to inform both changing strategy requirements and immediate operational risks.

　　Qualifications:

　　• Experience in physical security, including background in operational security, risk & compliance, and intelligence at large financial institution or relevant industry.

　　• Demonstrated track record of leading successful security programs.

　　• Proven ability to transform vision and strategy into operational reality with exceptional analytical and problem solving skills.

　　• Knowledge of advanced physical security techniques for protection from physical security threats.

　　• Experience with optimizing existing capability / solutions, while also reducing operational cost and maximizing personnel performance and technical resource.

　　• Ability to manage third party vendors including performing due diligence in technology selection, contract negotiations and overall vendor relationship management.

　　• Exceptional communications and relationship building skills; effective at building trust and confidence across diverse teams for collaboration.

　　• Strong interpersonal skills and relationship management in highly matrixed environment.

　　• A high level of resilience and drive, able to be flexible, adapt to change as required, choose a course of action, developing appropriate solutions and/or reaching conclusions. Ability to cope well under pressure and demonstrate excellent judgment.

　　• Proven ability to influence and collaborate with executive leadership and stakeholders.

　　• Advanced degree in Security Management, Business Administration, or a related field.

　　• Industry certifications such as Certified Protection Professional (CPP) or Physical Security Professional (PSP) desirable but not required.

　　Job Description

　　Establishes the overall corporate physical security strategy and ensures implementation of all physical security programs, policies and procedures.

　　Develops physical security policies and coordinates planning and response procedures with Risk, Business Continuity and Crisis Management teams in communication with peer banks regarding mutual security concerns. Meets with federal (FBI), state and local law enforcement and acts as liaison with Homeland Security. Communicates all plans, including the corporate security capital budget, with senior leaders and executives.

　　Maintains the safeguarding of employees, buildings, technology and materials. Evaluates existing procedures. Monitors concerns with security on a continual basis and identifies proper applications to mitigate areas of risk with a long-term view and plan which impact one or more markets. Manages security assessments and risk analysis of major buildings, bank branches and physical security equipment. Develops physical security capital expense budgets.

　　As owner of all vendor relationships, oversees contract terms and ensures that all service level agreements are met. Supervises the coordination of maintenance with outside vendors and contractors including guard services, alarm monitoring, physical and electronic security installations, video surveillance and ATM's.

　　Manages regional physical security managers. Develops the overall training program to validate all training objectives. Utilizes expert knowledge of subject matter and the ability to relate objectives in an effective manner.

　　PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

　　Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.

　　Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

　　PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

　　Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.

　　Live the Values - Role models our values with transparency and courage.

　　Enable Change - Takes action to drive change and innovation that will transform our business.

　　Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.

　　Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

　　Competencies

　　Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

　　Employee Health and Safety – Knowledge of the procedures and programs in place in the organization to ensure employee safety (occupational health, fire safety and emergency response plan); ability to take appropriate and immediate actions in case of an emergency.

　　Personnel Security – Knowledge of, and ability to implement, the measures necessary to safeguard an organization's employees and visitors.

　　Premises Security – Knowledge of and ability to employ required tools, techniques and technologies to minimize losses due to breaches of physical premises security.

　　Security Management – Knowledge of information, personnel and premises security processes and procedures and ability to develop and maintain appropriate security levels.

　　Work Experience

　　Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

　　Education

　　Bachelors

　　Additional Job Description

　　Benefits

　　PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

　　Disability Accommodations Statement:

　　If an accommodation is required to participate in the application process, please contact us via email at [email protected] . Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

　　Equal Employment Opportunity (EEO):

　　PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

　　California Residents

　　Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.