Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
Responsible for all aspects of Pharmacy Operations within their store including inventory, personnel and security with emphasis on customer relations. The individual responsibilities are shared equally by all Pharmacists within the store. ESSENTIAL FUNCTION: Customer Service
Service and satisfy the customer/s as health care needs in and out of Pharmacy area
Openly communicate with customers / patients while protecting their confidential health and drug information; to provide counsel to customers having medical questions
Solicit information on a customer/s medical history to give appropriate medical advice Inventory Management
Maintain inventory levels by following defined ordering practices for warehouse and approved outside vendors using the Telxon machine
Utilize drug usage report to adjust shelf order bases
Maintain a perpetual schedule II inventory Shrinkage
Comply to all security / Loss Prevention procedures including setting alarm; secure safe Human Resources
Provide a performance review and evaluation of subordinate staff at least on an annual basis
Coach and execute counseling discussions with technicians
Total store scheduling with store manager
Participate in total store operational meetings Merchandising / Presentation
Review new / discontinued items bulletin Operations
Access, input and retrieve information from the computer
Operate a cash register – including: cash, check and charge transactions; bagging merchandise
Obtain needed information for new prescriptions and refills via telephone
Fill prescriptions (product selection; counting and measuring drugs; capping and uncapping vials and bottles; labeling of prescriptions) and prepare compounds
Check-in, price and put away all drug orders – in including CIIs
Retrieve and file prescriptions in the appropriate files (including CIIs)
Pull outdated, damaged and recalled merchandise and prepare for return
Complete Third Party rejections
Maintain: daily and weekly reports
In cases of dispensing incidents, follow company procedures: notification, report completion
Communicate and interact with physicians, dentists, nurses and others in health related fields to better serve our customer
Ensure compliance with all company procedures and federal and state laws, rules and regulations MARGINAL FUNCTIONS:
Respond to alarm calls
Coordinate/implement the Training and Development of Pharmacy Technicians, Interns and Pharmacists
Maintain the Pharmacy Department; fill Pharmacy supplies; vacuum; dust/face; wipe counter tops; clean sink and settee area; straighten administration area; clean baker units; empty trash
Establish, coordinates and maintain the work schedule to best serve the needs of the customer and in accordance with budgeted payroll hours
Seek out competitive information regarding prices, wages, services offered; store hours
Actively participate in the HEALTHWISE program
Help cover when needed, during time of illness or vacations
Complete manual claim form listing
Call in weekly sales, hours and script information
Complete inventory control log
Securing Pharmacy gate
Adjust merchandise facings
Record necessary transactions on reconciliation log
Update menu board
Interview hourly pharmacy non-exempt employees DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Responsible for all aspects of Pharmacy Operations within their store including inventory, personnel and security with emphasis on customer relations. The individual responsibilities are shared equally by all Pharmacists within the store.
Required QualificationsActive Pharmacy License in the state in which he/she is employed
Not on the DEA Excluded Parties List
Immunization Certification through an accredited organization (i.e. APhA)
Submission of required information/documents to your state PMP administrator to register for PMP access (in states with active PMP for pharmacist use).
Preferred QualificationsEducation
Bachelor of Science in Pharmacy or Pharm. D. degree
Pay Range
The typical pay range for this role is:
$62.00 - $77.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through [email protected] If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.