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PGIM Real Estate | Manager, Operational Risk Management
PGIM Real Estate | Manager, Operational Risk Management-September 2024
Singapore
Sep 20, 2024
ABOUT PRUDENTIAL
Prudential is a financial services company that helps customers grow and protect their wealth.
10,000+ employees
Financial Services, Technology
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About PGIM Real Estate | Manager, Operational Risk Management

  Why You Want To Join Us

  We are one of the largest Real Estate asset managers in the world with $210 billion Assets under Management and Administration (as of June 30, 2023).We live an open, appreciative, inclusive corporate culture. This is reflected in the seniority of our team.We're not just talking about family friendliness. The majority of our employees have families; we enable flexible working hours.We offer a professional and team-oriented work environment. We have very well-trained, ambitious colleagues who are convinced that together as a team we can achieve our goals better.We care about our employees, and we are committed to seeing them succeed. We provide our employees with access to professional development and support to help drive their success and ability to innovate.

  About PGIM

  PGIM is the global asset management business of Prudential Financial, Inc. (NYSE: PRU), a leading global investment manager with nearly US$1.2 trillion in assets under management. With offices in 18 countries, PGIM's businesses offer a range of investment solutions for retail and institutional investors around the world across a broad range of asset classes, including public fixed income, private fixed income, fundamental equity, quantitative equity, real estate and alternatives. PGIM business offers a distinct workplace culture that aligns with the firm's ultimate objective: to provide premier service to our clients while fostering an inclusive workplace culture that is rooted in trust, respect and equality.

  About PGIM Real Estate

  As one of the largest real estate managers in the world, PGIM Real Estate strives to deliver exceptional outcomes for investors and borrowers through a range of real estate equity, real estate debt, agriculture, and impact solutions across the risk-return spectrum. PGIM Real Estate's risk management approach, execution capabilities and industry insights are backed by a 50-year legacy of investing in commercial real estate, a 140-year history of real estate financing, and the local experience of professionals in cities around the world. Through its investment, financing, asset management, and talent management approach, PGIM Real Estate engages in practices that strive to ignite positive environmental and social impact, while pursuing activities that seek to strengthen communities around the world. For more information visit pgimrealestate.com.

  About the role

  PGIM Real Estate's Operational Risk Management team is responsible for assessing and monitoring risks to PGIM Real Estate's global business operations and for recommending and implementing risk controls that mitigate those risks. The team supports PGIM Real Estate's strategic business objectives by developing and maintaining effective and efficient risk management programs.

  This position will be responsible for executing on risk strategies related to PGIM Real Estate's business operations in the Asia Pacific region. She/he will ensure that business and operational risks, when weighed against business opportunities, are well managed and acceptable. The successful candidate will be based in Singapore and reports to Vice President, Operational Risk Management for Europe and Asia Pacific. The Operational Risk team is a global team that regularly interacts with members in all regions. The role will require light travel to the other Asia Pacific offices. Infrequent opportunities for additional international travel outside the region may also arise.

  Key Responsibilities

  The Operational Risk Manager will work across a broad network of stakeholders, including PGIM's investment and corporate functions, as well as regional leadership to support business processes by reviewing, monitoring, and assessing the control environment for new and established products and activities. A strong risk management framework is already in place therefore, your main tasks will be to:

  Work with the Operational Risk Management team and business management to proactively identify and evaluate operational business risks and trends, and develop processes that help mitigate risk, ensure compliance, and protect PGIM Real Estate's brandMonitor, analyze and communicate emerging risks and trendsRole will include execution of all operational risk programs, including but not limited to privacy, third party diligence, end user computing solutions, new product approval, review of third parties with support from an external consulting firm (e.g. property manager review, joint venture partner review), records management, information security.Assist management with all aspects of the operational audit process, including preparing and organizing Risk and Control Self Assessments, documenting key risks and controls, developing action plans and providing effective challenge to the adequacy of controlsIdentify, research, evaluate, and/or resolve risk issues impacting the business, including conducting control reviews or gap analyses for existing processes, as neededEstablish and maintain relationships with PGIM and PGIM Real Estate Business and Functional Leaders, as well as the larger Risk Management community, Internal Audit, Legal, Compliance, Operations, and Finance staffAnalyze and report operational risk events, identifying root causes of control breakdowns, developing remediation plans, performing scenario analysis reviewsIdentify and ensure key risk indicators are developed and reported appropriatelyPartner with the global Operational Risk Management team as a risk advisor for developing issues, new projects, and existing control gaps in the businessServe as a liaison between the Business and Internal Audit for engagements, and track the resulting issues and action plans until effective closureProvide guidance to outsourced service providers and property managers on operational risk topics as appropriate to ensure adherence to PGIM Real Estate's standardsAt the local entity level, maintain oversight of the entity's compliance with local regulations, including Singapore PDPA (as Data Officer) and MAS Outsourcing GuidelinesWhere required, assist with various ad-hoc initiatives and projects taking place across the broader businessPrepare regular risk reports for senior management and local BoardsCollaboration with the global Operational Risk Management team across multiple time zones, with the team being based in the US, LatAm and Europe.

  Skills and Qualifications

  Minimum Bachelor's degree, preferably with a specialization in Risk, Finance, Accounting, or Economics.5 to 7 years of related work experience in risk management, audit or similar function within the institutional asset management business.Real estate investments experience is strongly preferred.Understands both the private and public asset classesExperience with operational process and internal control design in an investment companyRelevant business experience in Risk Management and/or Financial Services with a proven track record influencing processes and controls.Working knowledge of Privacy and other regulatory requirementsProject management experienceStrong analytical skills including the ability to think critically and logically; creative problem solving and excellent decision-making skills.Attention to detail, yet able to summarize and communicate complex issues effectivelyExcellent communication skills, both spoken and written, with a proven ability to produce, review and edit written documentationTeam-oriented, with a high degree of integrity and professionalismStrong MS Office Word, Excel, PowerPoint skills requiredClear and strong English verbal and written communication skills required

  What Will Set You Apart

  Prior experience in real estate investment managementExperience in working in an international and multicultural environment / have a global mindsetGood knowledge of the local regulatory requirements (e.g. PDPA, MAS Outsourcing)

  Our Culture

  PGIM is focused on creating a fully inclusive culture, where all employees feel comfortable bringing their authentic selves to work. We don't just accept difference-we celebrate it, support it, and thrive on it. At PGIM employees have a unique opportunity to build their career path by owning their development, their career and their future.

  -

  For more than 140 years, Prudential Financial Inc. has helped individual and institutional customers grow and protect their wealth. Today, we are one of the world's largest financial services institutions with operations in the United States, Asia and Latin America. We also have one of the most recognized and trusted brand symbols: The Rock ®, an icon of strength, stability, expertise, and innovation. For more information, visit www.prudential.com.

  Prudential International Insurance (PII) continues to be one of Prudential's fastest growing and most profitable business groups. PII has operations in countries around the world.

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