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PeopleSoft HCM AMS Delivery Manager - Federal
PeopleSoft HCM AMS Delivery Manager - Federal-March 2024
Lake Mary
Mar 16, 2025
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About PeopleSoft HCM AMS Delivery Manager - Federal

  PeopleSoft HCM AMS Delivery Manager - Government and Public Services (GPS)

  Are you an experienced, passionate pioneer in technology - a solutions builder, a roll-up-your-sleeves technologist who wants a collaborative environment, think-tank feel and share new ideas with your colleagues - without the extensive demands of travel? If so, consider an opportunity with our US Delivery Center - we are breaking the mold of a typical Delivery Center.

  Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Interested? Read more about our opportunity below.

  As part of Human Capital as a Service's "in the service of" philosophy, the role will be responsible for managing day-to-day client delivery needs and expectations. You will work with our Federal Government clients to support the delivery of PeopleSoft solutions. The right candidate will develop relationships throughout the practice, and with each project team. You will help generate client impact and market Deloitte services driving customer success.

  You will:

  Responsible for the client and team management including proactive value creation activities

  Responsible for leading client engagements for PeopleSoft HCM AMS projects and managing the delivery teams on an engagement.

  Manage a team of individuals who are supporting the various PeopleSoft HCM modules

  Serve as a resource for the team who may execute individually assigned tasks

  Support pre-sales activities, solution design, and project planning

  Responsible for defining, leading, and developing project tasks

  Contributes to project strategy and deliverable planning, to include the vision and mission, work plans, and staffing

  Recommends options or solutions that meet a client's needs and desired functionality

  Selects the most relevant tools/techniques to meet specific client requirements

  Lead work streams in a larger program and directing the work of staff

  Articulates and frames business problems and solutions as appropriate for all client audiences

  Investigates root causes to client and project issues and proposes effective solutions

  Applies quality standards to work products

  Identifies and solves problems using analysis, experience, and judgment

  Develops solutions to clients' problems through application of personal experience and methods and tools; validates solutions with subject matter experts

  Communicates how the engagement impacts risks, business objectives, and quality goals to guide the work of others

  Analyzes work product progress and provides objective reporting of project status

  Defines the overall goals of an engagement and communicates goals to and junior staff to guide their project work

  Communicates and enhances understanding of complex client issues by more junior staff

  Recognizes colleagues' strengths and provides them with ongoing feedback and coaching

  Facilitates top-down and bottom-up communications and awareness for junior staff and management

  Performs analysis and effective diagnosis of clients' issues

  Develops and shares reusable assets that can be readily applied to new client projects

  Understands the benefits of using state of the art methods and tools in their application on a particular engagement; contributes to continuous development of methods and tools

  Coordinates activities between work streams and identifies changes in scope

  Demonstrates accountability and contributions to the successful realization of client goals and of the Center

  Able to adapt and operate effectively in ambiguous or rapidly changing environments

  Understands success factors related to geographically diverse teams and applies mitigation strategies

  Qualifications

  PeopleSoft HCM certification

  Experience on at least three full life cycle implementations or supporting AMS engagements with Federal, State or Local Government Agencies

  At least 7 years of strong HR Consulting experience from a leading consulting firm in PeopleSoft HR

  We will consider industry hires with no prior consulting experience, but they must possess deep prior PeopleSoft HCM experience

  Experience with US Federal HR Connect platform highly desirable

  Experienced with owning project budget, risk, resources, staffing while also being involved in sales of consulting solutions

  Must be hands-on and in the weeds of the project and technology, Not just a PMO Role

  Solid verbal and written communication skills

  Bachelor's degree, preferably in Human Resources, Computer Science, Information Technology, Computer Engineering, or related IT discipline

  Must be able to be in your designated office or project location 10%-30% of your time over the course of a year

  Ability to travel up to 10% on average, based on the work you do and the clients and industries/sectors you serve

  #LI-MO1

  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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