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Patient Care Coordinator
Patient Care Coordinator-March 2024
Arvada
Mar 17, 2025
ABOUT UNITEDHEALTH GROUP
With offices around the world, UnitedHealth Group's headquarters are located in the Minneapolis metropolitan area.
10,000+ employees
Healthcare
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About Patient Care Coordinator

  Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work. SM

  The Patient Care Coordinator greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors. The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

  Schedule: Monday through Friday a 40-hour work week, an 8-hour shift between the hours of 7:00 am to 6:00 pm. The schedule will be determined by the supervisor upon hire. May be asked to float to other clinics as needed.

  Location: 7950 KIPLING STREET Arvada CO 80005

  Primary Responsibilities:

  Greets patients as they arrive and manages wait time

  Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents

  Collects co-payments, co-insurance, and deductibles and issues receipts

  Manages cashier box and daily deposits according to company policies

  Processes walk-in patients and visitors

  Answers phones and schedules appointments

  Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed

  Manages medical records (maintains, files/scans, prepares for schedule)

  Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.

  Establish and maintain effective working relationships with patients, employees, and the public

  Performs all other related duties as assigned

  What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

  Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

  Medical Plan options along with participation in a Health Spending Account or a Health Saving account

  Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

  401(k) Savings Plan, Employee Stock Purchase Plan

  Education Reimbursement

  Employee Discounts

  Employee Assistance Program

  Employee Referral Bonus Program

  Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

  More information can be downloaded at: http://uhg.hr/uhgbenefits

  You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

  Required Qualifications:

  High School Diploma/GED (or higher)

  1+ years of customer service experience with strong communication both in person and via phone

  Intermediate level of proficiency with Microsoft Office applications

  Ability to travel 10% of the time for coverage at other clinics as needed

  Preferred Qualifications:

  1+ years of experience with electronic health records

  1+ years of related healthcare experience, including scheduling experience

  1+ years of experience handling and triaging telephone calls and a multi-system phone line

  Knowledge of medical terminology

  Ability to handle cash and to count money at high volumes including mathematical computations

  Soft Skills:

  Ability to work independently and as a team, and maintain good judgment and accountability

  Demonstrated ability to work well with health care providers

  Strong organizational and time management skills

  Ability to multi-task and prioritize tasks to meet all deadlines

  Ability to work well under pressure in a fast-paced environment

  Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

  Colorado Residents Only: The hourly range for Colorado residents is $16.54 to $32.55 per hour. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

  At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

  Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

  #RED, #RPO

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