Overview

　　As a Patient Ambassador at CHI St Vincent, you are often the first person that our patients and guests see when they walk through our doors. Your welcoming smile and calming presence puts our guests at ease. Visits to the hospital can sometimes be stressful, but you understand that each person deserves your kindness and careful attention. You are an excellent communicator with strong emotional intelligence. You are the eyes and ears of our healthcare teams and you are often on the front lines of information sharing. In this role, you are often the conduit between our patients, their families, and our care teams.

　　CHI St Vincent Infirmary is a 600 bed faith-based, non-profit, acute care facility providing quality health care to patients and communities from all over the State of Arkansas. Our level II trauma center is a regional referral center for cardiology, trauma, behavioral health, cancer care, neurosciences, and other specialties. We have been consistently named by US News & World Report as one of the State’s best hospitals, with high performance in heart care, colorectal surgery, and joint replacement.

　　Responsibilities

　　Create a warm, welcoming environment for visitors and guests

　　Model excellent customer service, interpersonal skills, and professional abilites when interacting with guests

　　Direct, guide, and sometimes transport patients and visitors to various locations within the hospital

　　Explain hospital practices and protocols

　　Proactively seek ways to create a positive experience for patients and guests

　　Qualifications

　　High school diploma, or GED required

　　Must excellent communication skills

　　Computer skills are necessary - Must be able to use a variety of web based programs

　　Experience in a medical/clinical environment strongly preferred

　　Associates or Bachelors degree Preferred

　　Pay Range

　　$15.00 - $18.00/hour

　　We are an equal opportunity/affirmative action employer.