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Patient Access Associate
Patient Access Associate-March 2024
Brighton
Mar 28, 2025
About Patient Access Associate

  Job Description:Responsible for registering patients in multiple servicelines all necessary demographic, financial, and clinical information fromthe patient or representative.

  Practice Details:

  Shifts are Sundays, Mondays and Tuesdays 5p-5:30am

  As a Patient Access Associate I / Registration Specialist, you need toknow how to:Register patients. Confirm, enter, and/or update all requireddemographic data on patient and guarantor on registration system. Avoidoverlays and duplicate patient medical records. Follow procedures whenidentifying a patient and applying the patient identification bracelet.Register patients during downtime following downtime procedures and enter datainto registration system immediately upon system availability.Obtain and explain copies of insurance card(s), forms of ID, andsignature(s) on all required forms. Verify information on appropriateaccounts to determine insurance coordination of benefits,pre-certification/prior-authorization if not verified by PASC. Complete theMedicare Secondary Payer (MSP) questionnaire when applicable.

  Verify insurance to determine coordination of benefits and obtainauthorization and/or referrals as required.

  Screen for and process non-covered services and waiver of liability (ABN)through automated screening at time of service.Inform self-pay patients of liability due, prepayment requirements andcoordinate screening of alternate funding sources if applicable. Prepareestimate of procedures, calculate advance payment requirements on previousor bad debt and current balances. Refer potentially eligible patients tofinancial counseling and/or contract eligibility vendor(s). Coordinatewith clinical areas and other ancillary departments to obtain accurate ordersin order to establish patient financial expectations.Collect patient payments and provide accurate receipt. Post all payments insystem. Reconcile receipts with cash collected and completes requiredbalancing forms.

  Document patient account notes for all interactions/transactions.Maintain departmental and/or individual work queues and reports as required.

  Explain/answer patient billing inquiries and interpret statement data toresolve accounts.

  Escalate account issues which cannot be resolved. Update the emergencydepartment room tracking system.

  Minimum Qualifications

  High School Diploma or equivalent, required- Strong organizational skillsand attention to detail, required- At least one (1) year of experiencein the hospitality or service industry, preferredPhysical Requirements:Interact with others by effectively communicating,both orally and in writing.- and -Operate computers and other office equipmentrequiring the ability to move fingers and hands.- and -See and read computermonitors and documents.- and -Remain sitting or standing for long periods oftime to perform work on a computer, telephone, or other equipment.- and-May require lifting and transporting objects and office supplies,bending, kneeling and reaching.

  Anticipated job posting close date:01/29/2024

  Location:Platte Valley Hospital

  Work City:Brighton

  Work State:Colorado

  Scheduled Weekly Hours:36

  The hourly range for this position is listed below. Actual hourly ratedependent upon experience.$18.29 - $25.29

  We care about your well-being - mind, body, and spirit - which is why weprovide our caregivers a generous benefits package that covers a wide range ofprograms to foster a sustainable culture of wellness that encompasses livinghealthy, happy, secure, connected, and engaged.

  Learn more about our comprehensive benefits packages for our, and for our; and our commitment to.

  Intermountain Health is an equal opportunity employer. Qualified applicantswill receive consideration for employment without regard to race, color,religion, age, sex, sexual orientation, gender identity, nationalorigin, disability or protected veteran s atus.

  Our facilities do not discriminate against any person on the basis of race,color, national origin, disability, or age in admission or access to,or treatment or employment in, its programs, services or activities, oron the basis of sex (gender) in health programs and activities

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