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Part-Time Customer Service Specialist
Part-Time Customer Service Specialist-November 2024
Richardson
Nov 27, 2024
ABOUT STATE FARM
State Farm helps customers protect the things that matter most to them.
10,000+ employees
Financial Services, Insurance
VIEW COMPANY PROFILE >>
About Part-Time Customer Service Specialist

  Overview

  Build your career at one of the top companies for professional growth in the U.S.! Khakis optional...

  At State Farm we invest in our employees by providing a competitive Total Rewards package even for part-time:

  Total Rewards Benefits:

  We are not just offering a job but a meaningful career! Come join our passionate team!

  As a Fortune 50 company, we hire the best employees to serve our customers, making us a leader in the insurance and financial services industry. State Farm embraces diversity and inclusion to ensure a workforce that is engaged, builds on the strengths and talents of all associates, and creates a Good Neighbor culture.

  We offer competitive benefits and pay with the potential for an annual financial award based on both individual and enterprise performance. Our employees have an opportunity to participate in volunteer events within the community and engage in a learning culture. We offer programs to assist with tuition reimbursement, professional designations, employee development, wellness initiatives, and more!

  Compensation:

  Care Center Specialist II: $21.25/hr. You are also eligible for:

  An annual bonus based on individual and enterprise performanceAnnual merit increaseVisit our Careers page for more information on our benefits, locations and the process of joining the State Farm team!

  Location: These positions are open to candidates who live within 100 miles of Richardson and in the state of TX and can commute to the office within the same day.

  Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

  Responsibilities

  Where you'll work:

  Ready to answer the call? We're available to help! We answer calls and work behind the scenes with customers, other departments, and agents to get the job done right, from 6 am - 10 pm, 7 days a week. When you apply to this position, you will be considered for part-time Care Center Specialist II.

  Please Note:

  Schedules require availability on the weekends and/or holidaysPart-time opportunities are approximately 24 hours per week.Start Dates (subject to change): February and March 2024

  Training:

  Selected candidates will participate in mandatory training that is paid at the same hourly rate as after training! Training schedules will vary based on shift and role. Training is approximately 14 weeks in duration.

  Training hours will be communicated to you as you proceed with consideration for the position(s).

  The training continues beyond day one as well. New team members are eligible for promotional opportunities within the Enterprise Care Center department after 6 months of service and 12 months for other opportunities at State Farm.

  Qualifications

  Care Center Specialists include both licensed and unlicensed responsibilities. If selected for a role that requires licensing, you must obtain and maintain state licensing which include successfully completing all applicable licensing exam(s) and background checks required of various state(s), and obtain continuing education requirements. Competitive candidates must:

  Communicate clearly, professionally and empatheticallyBe resourceful - know where to find answersBe able to successfully multi-taskThrive on working in a team environment; and be accountable for your work and your schedule!

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