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Partner Service Delivery Manager - Global Systems Integrators (GSI)
Partner Service Delivery Manager - Global Systems Integrators (GSI)-March 2024
United States
Mar 24, 2025
About Partner Service Delivery Manager - Global Systems Integrators (GSI)

  About Us

  At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

  We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

  About the Department

  The Partner team works hard to grow the Partner ecosystem around Cloudflare. Channel Account Managers, Partner Development teams, and Partner Solutions Engineers all support partner businesses as they grow and scale with Cloudflare. All working together help our customers adopt Cloudflare and create great Internet-enabled experiences.

   

  About the Role

  In this specialized role, you'll focus on service delivery and operational success for partnerships with Global Systems Integrators (GSIs). You will work on intricate, multi-tiered projects, engage in high-level strategic discussions with C-suite executives at partner organizations, and assist GSIs in architecting and deploying service offerings based on Cloudflare technologies.

   

  Key Responsibilities

  Strategic Alignment: Collaborate with GSIs to develop and execute joint business/technical plans that align with Cloudflare's strategic objectives. Onboarding and Enablement: Lead the onboarding process for new GSIs and provide continual support to ensure their proficiency with Cloudflare solutions. Executive Engagement: Regularly engage in strategic and roadmap planning discussions with key stakeholders at GSIs. Cross-Functional Collaboration: Work closely with internal departments such as sales, product, and engineering to ensure both partner and customer success. Performance Metrics: Develop, manage, and track key performance indicators to measure and improve the effectiveness of GSI partnerships. Global Oversight: Provide governance and oversight on global projects, ensuring that deliverables are met on time and within scope.  

  Requirements

  Consulting Background: Significant experience in a consulting environment, ideally within a GSI, is required. What Makes Cloudflare Special?

  We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

  Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

  Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

  Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

  1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

  Sound like something you’d like to be a part of? We’d love to hear from you!

  This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

  Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

  Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [email protected] or via mail at 101 Townsend St. San Francisco, CA 94107.

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