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Partner Service Delivery Manager - Global Systems Integrators (GSI)
Partner Service Delivery Manager - Global Systems Integrators (GSI)-April 2024
Seattle
Apr 4, 2025
About Partner Service Delivery Manager - Global Systems Integrators (GSI)

  About UsAt Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world's largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!About the DepartmentThe Partner team works hard to grow the Partner ecosystem around Cloudflare. Channel Account Managers, Partner Development teams, and Partner Solutions Engineers all support partner businesses as they grow and scale with Cloudflare. All working together help our customers adopt Cloudflare and create great Internet-enabled experiences.About the RoleIn this specialized role, you'll focus on service delivery and operational success for partnerships with Global Systems Integrators (GSIs). You will work on intricate, multi-tiered projects, engage in high-level strategic discussions with C-suite executives at partner organizations, and assist GSIs in architecting and deploying service offerings based on Cloudflare technologies.Key ResponsibilitiesStrategic Alignment: Collaborate with GSIs to develop and execute joint business/technical plans that align with Cloudflare's strategic objectives.Onboarding and Enablement: Lead the onboarding process for new GSIs and provide continual support to ensure their proficiency with Cloudflare solutions.Executive Engagement: Regularly engage in strategic and roadmap planning discussions with key stakeholders at GSIs.Cross-Functional Collaboration: Work closely with internal departments such as sales, product, and engineering to ensure both partner and customer success.Performance Metrics: Develop, manage, and track key performance indicators to measure and improve the effectiveness of GSI partnerships.Global Oversight: Provide governance and oversight on global projects, ensuring that deliverables are met on time and within scope.RequirementsConsulting Background: Significant experience in a consulting environment, ideally within a GSI, is required.What Makes Cloudflare Special?We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professional

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