We are seeking an experienced technical, but Sales-proficient, Digital Operations expert to join our team working on our ad serving product, adflow.
Adflow presents customers with relevant offers in a post transaction environment on 3rd party e-commerce sites. It is prompted on the purchase confirmation page and matches consumers with relevant offers based on demographics and known purchase behavior.
What You'll Do
Act as dedicated technical and Ops lead on Supply integration calls and communications (email, Slack, etc.)
Reporting to the Partner Success Director, the Partner Integration Manager role is part of the Partnerships team that manages and executes on all Partner onboarding, technical implementations, regular QA and troubleshooting, as well as ongoing partnership executions
Heavy focus on both the backend set up and, on the frontend, look and feel of our Partner integrations as well as managing Partner configuration, troubleshooting, and reporting
Partner executions front-end technical set up, review, troubleshooting, and optimization
Independently run quality audits on advanced e-commerce integrations launches and client pages
Work closely with Sales and Partner Success teams to ensure client implementations are built for long-term success
Involved in cross-department initiatives to develop/refine products and processes
Setting up API and FTP data delivery tasks
First line of Product support for both internal and external users
Creation of demo sites showcasing the adflow module on Partner pages to support Sales efforts
Work with Operations team on ongoing testing to determine optimal Partner setup and creative
Identifying and building (as well as maintaining documentation for) workflows and process optimizations to drive efficiencies and improvements in GTM process
Utilize advanced CSS and HTML skills
Develop and maintain strong relationships with internal teams and external Partners
Partner with Platform Product on UI recommendations for better operational success
Requirements
Minimum of 3 years of experience in Ad Operations, Sales Engineering, or AdTech Digital Support
Strong Understanding and experience with ad serving and tracking platforms like Minion, CM360, Tune, Impact Radius, CJ, Appsflyer, Adobe Advertising Cloud, Salesforce, etc. (Specifically working with server-to-server post back integrations)
Tactical understanding of Google Ad Manager, Google Tag Manager, Telium, Google Analytics and UTM Codes and the relationship between digital advertising and website analytics
A proficient troubleshooter and problem solver with a deep understanding of the below:
Javascript, Python, HTML and CSS
R(for Statistical Analysis)
Web development protocols
Chrome/Firefox developer tools
Excellent written and verbal communication and interpersonal skills
Unique proficiency and agility to pivot between Tech/Product and Sales mindsets
Excited about developing and managing multiple initiatives associated with digital operational infrastructure, campaign management, product rollouts, onboarding, and day-to-day relationships with clients and vendors
Highly accountable, proactive, efficient, and goal-oriented
Enjoys cultivating meaningful relationships and possesses a natural ability to connect with different people (across Product, Engineering, Sales, Operations and Account Management)
Naturally curious and demonstrates an eagerness to learn
Entrepreneur mindset; excited about building a new product
About Us
Fluent, Inc (NASDAQ: FLNT) is a leader in customer acquisition, leveraging its direct response expertise to drive engagement and power discovery for leading brands. Backed by proprietary data science, Fluent connects data-rich consumers to targeted offers, allowing them to find new opportunities, content, and products that enhance their lives. Established in 2010, and headquartered in New York City, Fluent's team of experts have invested over $1B in media across its digital media portfolio to build a global audience available through 500+ DSPs, DMPs, online publishers, and programmatic platforms. For more information, visit http://www.fluentco.com/
Benefits
At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…
Competitive compensation
Ample career and professional growth opportunities
New Headquarters with an open floor plan to drive collaboration
Health, dental, and vision insurance
Pre-tax savings plans and transit/parking programs
401K with competitive employer match
Volunteer and philanthropic activities throughout the year
Educational and social events
The amazing opportunity to work for a high-flying performance marketing company!
Salary Range: $100,000 to $120,000 - The base salary range represents the low and high end of the Fluent salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance.
Candidates may be at risk of targeting by malicious actors seeking personal information. Fluent recruiters will only reach out via LinkedIn or email with an @fluentco.com domain. Any outreach by Fluent via other sources (e.g. text, other domains etc) should be ignored.
Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.