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Order to Cash - Collection Specialist
Order to Cash - Collection Specialist-March 2024
Mexico City
Mar 19, 2025
ABOUT NOVARTIS
At Novartis, we’re reimagining medicine to improve people’s lives through innovative science and technology.
10,000+ employees
Biotechnology
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About Order to Cash - Collection Specialist

  About the Role

  Location: Mexico City #Hybrid

  About the Role:

  Your responsibilities include, but are not limited to:

  • Supervise the operations of the Collection specialist, and lead regular review of statement of accounts.

  • Ensure customer invoices and statements are accurate, credit memos are promptly issued, disputes are promptly resolved and customer payments are promptly and accurately posted.

  • Manage reconciliation of assigned balance sheet accounts and ensure timely resolution and clean-up of overdue items identified. Reconcile revenue deductions and align with R2R to ensure accurate accounting of these deductions.

  SERVICE DELIVERY:

  • Operational oversight to provide services at encouraged levels with a clear customer focus.

  • Interacts proactively with Mexico Business Partner, Customer Relations, KAMs and CFOs to ensure a fast recovery of the accounts receivables.

  COMPLIANCE

  • Ensures compliance with Country LSI, Novartis Accounting Manual (NAM), Novartis Financial Controls Manual (NFCM) and regulatory requirements.

  Diversity & Inclusion / EEO

  We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

  Role Requirements

  • University Degree in finance or in Accounting

  • 2-4 years of collection experience

  • Fluent English (written and spoken)

  • 1-2 years of financial experience, with good functional expertise

  • Strong knowledge of Excel

  You'll receive:

  A total compensation package that includes a competitive salary, performance bonus, learning platforms, pension plan, major medical expenses, flexible working environment, global employee recognition scheme, flexible benefits, parental leave, collaborative and empowered culture, development opportunities and so much more.

  optimally in a multi-national, matrix organization.

  Why Novartis:

  Our purpose is to reimagine medicine to improve and extend people's lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!

  Learn more here: https://www.novartis.com/about/strategy/people and culture

  Join our Novartis Network:

  If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:

  https://talentnetwork.novartis.com/network

  Division

  Finance

  Business Unit

  Global Finance

  Location

  Mexico

  Site

  Ciudad de México

  Company / Legal Entity

  NOV CORPORATIVO MEX

  Functional Area

  Audit & Finance

  Job Type

  Full Time

  Employment Type

  Regular

  Shift Work

  No

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