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Order Specialist
Order Specialist-November 2024
Singapore
Nov 25, 2024
ABOUT WORLD WIDE TECHNOLOGY
We are thinkers and doers. We combine strategy and execution to help organizations accelerate growth and realize a brighter future. We take complex technology solutions and make them practical and act
5,001 - 10,000 employees
Information Technology
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About Order Specialist

  Responsibilities of this job consist of transactional, analytical and strategic work to support WWT's end-to-end Order Management Supply Chain function, including but not limited to the following:

  Managing the entire lifecycle of a WWT Order from creation to final product delivery to the customer, which includes transactional inputs. This level of order management requires a deep level of system and supply chain understandingIdentifying and correcting transactional order issuesManaging execution and cross-functional accountability throughout WWT Supply ChainCreating operational and customer-driven reporting utilizing business intelligence tools and communicating updates to customersTaking a self-driven approach to solving problems and improving WWT's order management processes and systemsApplying a continuous improvement mindset to enhance current processes

  A successful candidate for this role would exhibit the following traits:

  Enjoys tackling new challenges and seizing the opportunity to deliver results through hard workEfficiently and effectively communicates information to promote collaboration and HPTAble to convey ideas clearly and succinctly through written communicationPersistent and determined in the face of adversityEffectively manages their time to deliver work efficientlyAlways applies a customer service mindset and strives to deliver customer delightDemonstrates effective prioritization skills in an environment with many competing demandsApplies superior critical thinking skills to identify solutions to difficult problems

  Skills necessary to be successful in this role include the following:

  Core Functional / Technical Skills

  Requirement

  Service Delivery Effectiveness

  Measures and evaluates the effectiveness of service delivery to ensure that it meets desired standards and agreements.

  Supporting

  Operational Excellence

  Identifies opportunities to improve efficiency while providing flawless transactions, services and products; manages monetary assets and other resources to optimize cost effectiveness.

  Applying

  Operational Planning

  Forecasts market demand for the organization's products, partners with the business to plan for demand, and creates a full view of supply chain activities.

  Supporting

  Process Improvement

  Continuously seeks new ways of working to make processes run smoother and faster.

  Supporting

  Systems Thinking

  Takes a whole systems approach to analyze business issues and implements holistic solutions, ensuring that linkages between structure, people, process and technology are made.

  Developing

  Measurement/Evaluation

  Measures and assesses customer and employee satisfaction and efficiency and effectiveness of programs through devising methods and procedures for collecting data (e.g., surveys, opinion polls, questionnaires, or evaluating existing data).

  Supporting

  Additional Functional / Technical Skills

  Requirement

  Data Analysis

  Collects, analyzes and interprets data to reach conclusions and/or present insights and findings.

  Applying

  Materials Management

  Demonstrates knowledge of the processes for ordering, shipping and warehousing materials to support production and satisfy demand.

  Developing

  International Importing & Exporting

  Demonstrates knowledge of regulation relative to international importation and exportation (e.g., customs requirements, trade tariffs and duties, security regulations).

  Developing

  Education

  Bachelor's degree required, preferably in business or supply chain related field

  Certifications

  N/A

  Work Experience

  2-3 years of supply chain related experience, preferably in a complex manufacturing environment

  Specialized Knowledge, Skills, and Abilities

  Demonstrated ability to work independently on routine assignmentsAbility to demonstrate a work ethic consistent with WWT's Core Values

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