G10-Oracle EBS Finance,Tax+Procurement
Senior S2P Functional Consultant - AP, PO,CM, EbTax, Brazil Implementation, AME
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Experience implementing and supporting Oracle eBusiness with emphasis on the General Ledger, Accounts Payable, Accounts Receivable, Cash Management, Fixed Asset, Purchasing, EBTAX, Sabrix and System Administrator Modules
Technical expertise in Oracle AOL, Packages, Procedures, Workflows, Reports, Shell Scripts etc.
Expertise in Oracle SQL plus, TOAD to analyze the underlying data in the table
Expertise in Accounting and Financial Processes;
Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls
Work with Developers to triage production bugs
Manage the queue of cases and work with users and other support teams to troubleshoot production issues
Work with Product owners, BSA to support User Acceptance testing
Work with Product owners and BSA to validate and sign off on Supportability functionality
Participate in technical design review discussions with solution architects and provide feedback.
Document support process, standard operational procedures, support reference manuals.
General work requirements:
- Provide L1 and L2 support for the Application Maintenance engagement which is heavy off-shore and lean on-shore
- Before getting into L1/L2 Support, person should be able to participate in Due diligence as needed , take Tranition-in as per the defined process, provide Stead state Service Deivery as per KPIs/SLAs
- 24x5 model on working days, week-end on-call for p1/p2
- Demonstrate Positive work attitude & communication in work co-ordination & meetings, status reporting.
- To be able to independently work and at the same time, be a good team player to colloborate with stake holders as necessary
- Escalate issues to the PM/DM in a timely manner and be associated for issue resolution
- To be flexible work in Remote and work from office as directed by Organization leadership
- Candidate should clear the client specific BGV prior to on-boarding
Note:
24x5 model on working days. Week-end on-call for P1/P2. 1st Preferred location - Hyderabad, though currently Hybrid model. Immediate readiness to come to office in order to work from customer office or NTT office as per the need during critical situations.
Job Segment: ERP, Database, Oracle, Change Management, SQL, Technology, Management