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Operations Supervisor
Operations Supervisor-May 2024
Brighton
May 1, 2025
About Operations Supervisor

  Pay: $17.51 to $23.99/hour

  Job DescriptionPosition Summary:As the Operations Supervisor, you will have the opportunity to support thebranch in an assistant branch manager role, by working with the BranchManager to ensure efficient daily operation of the bank branch and staff. Youwill use your knowledge and skills to serve as a subject matter expert onbranch operations, provide training and guidance to staff in these areas,and promote an environment of operational excellence. Major responsibilitieswill include:

  Overseeing the daily operational performance and security tasks of thebranch, such as timely vault audits, teller drawer counts, open andclose procedures, etc.

  Meeting all applicable bank guidelines to ensure exemplary audits, includingensuring new account documentation is complete and accurate, and examiningmonetary logs and instruments, and check holds for accuracy.

  Performing the teller and personal banker duties of front-line staff as neededto handle periods of high volume.

  Acting as assistant branch manager to provide support and back up the BranchOperations Manager in their absence.Qualifications:

  6+ months bank teller experience required

  6+ months personal banker experience required

  Some supervisory experience preferred

  Customer service, sales, and cross selling experience requiredPosition Description:Essential duties and responsibilities include the following. Other duties maybe assigned.

  Builds relationships with current customers to maintain goodwill and gainadditional business.

  Works with Branch Operations Manager to assign duties and work schedules tostaff to ensure efficient functioning of the branch.

  Serves as a primary point of contact for branches with a Senior BranchManager.

  Promotes a culture in which personnel are encouraged to develop their skillsand abilities.

  Works with Branch Operations Manager to conduct and oversee training of allnew staff including documentation of progress through their first 30, 60,and 90 days and ensuring that they meet all applicable requirements.

  Works with Branch Operations Manager to administer organization policies in afair and equitable manner with regard to discipline, dress code,tardiness, absenteeism or insubordination and fully document all incidentsand actions taken.

  Serves as subject matter expert on branch operations and identifies areas fordevelopment, provides training and guidance to staff in these areas, andpromotes an environment of operational excellence.

  Oversees performance of operations and security tasks such as timely vaultaudits, teller drawer counts, open and close procedures, card plasticcontrols, reconciliations, etc.

  Ensures new account documentation is complete and accurate.

  Examines monetary logs and instruments, and check holds for accuracy.

  Ensures supply of money for branch's needs based on business demand.

  Ensures daily balancing of vault and all branch cash.

  Oversees reporting of teller transactions to appropriate departments.

  Is an advocate for the Bank's products and services and ensures staffunderstand the features and benefits, and how to properly setup and supportthe Bank's offerings.

  Responds to and resolves customer issues.

  Performs the duties of front-line staff as needed to handle periods of highvolume.

  Strong understanding of bank's procedures.

  Adheres to all bank and regulatory requirements and participates in requiredtraining.

  Actively participates in local community and bank sponsored events.

  Performs duties in compliance with applicable laws and regulations,including but not limited to the Bank Secrecy Act (BSA) and relatedanti-money... For full info follow application link.

  Triumph Financial, Inc. and its subsidiaries (hereafter the"Company") is an equal opportunity employer and provides equalemployment opportunities to all employees and applicants for employm nt. The

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