Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division Specific Information
Unity Lab Services is a business segment that supports the Customer Channels Group and provides critical outsourced on-site services at customer locations.
This position is based out of Ann Arbor, Michigan.
Discover Impactful Work:
This position is passionate about service delivery excellence within Unity Lab Services! Specific activities relative to the job function include: product receiving, inventory delivery, waste management, glass wash, and other laboratory support activities.
A day in the Life:
Supports operational activities in a University / Laboratory and Medical SettingMust be able to lift up to 50lbs and position entails a great detail of walking and supporting multiple locationsFollows well-defined procedures as outlined by Best Practices, SOPs & work instructionsTake direction and communicates openly with Site Supervisors (and Team Leads) regarding daily duties. Makes decisions and uses available resources to meet customer requirements, independentlyPromotes personal growth and development by staying abreast of new policies and improvementsRaise customer concerns and quickly identifies the course of action with a goal of first call resolution within established turnaround timesRepresents Thermo Fisher Scientific at all times throughout customer locations, expertly and positively
Keys to Success:
Education
High school diploma or equivalent required
Experience
Ability to present and articulate points by verbal and written communications1-2 years of preferred laboratory, logistics, operational experience or customer service
Knowledge, Skills, Abilities
Strong interpersonal skills and proactive approach in all dutiesDemonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvementDetail oriented, technically proficient, organized, problem solver, promotes team environmentWillingness to work overtime as the need arises
Covid-19 vaccination is required for this position.
Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.