Job Description:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　Job Description:

　　This role is responsible for providing moderately complex research, reporting and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Duties are carried out under general supervision, following established procedures. These individuals may assist more experienced teammates.

　　Global Markets Shared Operations (GMSO) Fees and Billing team have an exciting opportunity available for a talented individual to work in a dynamic and growing billing team. The Global Fees and Billing team are responsible for managing a wide variety third party billing across Global Markets. The Billing team provide billing services across product which provides our talented group with opportunities to partner with senior stakeholders across the Front-Line Unit, COO group, Finance, Vendor Managers, Senior Operations Management as well as many others.

　　Candidates will have responsibility for reconciliation of specific settlement flows and products for the Exchange-Traded Derivatives (ETD) lines of business. The successful candidate will assist the ETD Receivable teams in Chicago whilst also working to ensure that a robust control framework is in place and that the process is run in a risk controlled environment. The successful candidate will drive process improvement opportunities, new process integration, regulatory reform or any other associated initiatives.

　　Responsibilities:

　　Maintains accuracy of client portfolio using internal and external comparison toolsPerforms research and conducts moderately complex analyses using established techniques; including transactions that require special handling and/or exception handlingExplores methods to enhance processes, further reduce risks and boost client experiencePartners with colleagues on the trade and sales support teams, as well as external agentsCreates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reportingEscalates potential risks and exposures to manager in a timely mannerMay assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functionsManaging ETD client invoicing, communications and queries.Timely response to client queries regarding the settlement of their invoicesEnsure books and records are updated after our monthly processEstablish good working relationships internally with the technology,Ensure accurate daily reporting on controlsDevelop and maintain procedures.Ensure compliance with target control standards.Provide internal and external training where required.

　　Required Skills:

　　Problem Solving - Ability to demonstrate problem solving skills, manage and resolve queries independentlyStrategic ThinkingTeamwork - Strong teamwork skillsPresentation SkillsMicrosoft PowerPointMicrosoft Excel - Competent Excel skills and the ability to manipulate dataCustomer Focus - Client facing experience or ability to conduct discussions with clients in a confident manner; Excellent Client focus - ability to build strong relations with internal and external clients to provide top tier client serviceCollaborating - Clear communicator both written and verbal with both internal departments and external clients / counterpartiesTime Management - Highly motivated strong self-starter who has the initiative and drive to come into an area and learn quickly and progress and a good experience of time management; Meticulous attention to detail and deadlinesActive ListeningOrganization - Must be able to prioritize and work to deadlines and ensure queries resolved in a timely manner.Relationship Building - Ability to liaise with all levels of the firm and people with different experiences and backgrounds.Multitasking- Ability to work under pressure and maintain high standards when dealing with tight deadlines, high volumes and demanding trading desks and clients.Flexible, enthusiastic and hard-working approach

　　Desired Skills:

　　Ability to manage and resolve queries independently and able to demonstrate a logical approach to problem solvingAbility to communicate clearly and precisely in both written and verbal contextAbility to work under pressure and maintain high standards when dealing with tight deadlines, high volumes and demanding clientsAbility to partner with key stakeholders from front office sales and trading, Finance and the COO group

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40