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Operations Professional Markets - Global Operations
Operations Professional Markets - Global Operations-September 2024
Charlotte
Sep 20, 2024
ABOUT MERRILL
Merrill Lynch Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals and businesses. We focus on helping all clients pursue the
10,000+ employees
Financial Services
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About Operations Professional Markets - Global Operations

  Job Description:

  At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

  One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

  Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

  Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

  Job Description:

  This role is responsible for providing analytical support in a Global Markets operations function for one or more operations product areas. These individuals are responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services and processes and coordinate necessary expertise across multiple operations functions and/or products.

  Position will support the Global Accounting & Reconciliation Team within Global Operations Shared Operations. Functions include but are not limited to: oversight and approval of reconciliations and month end balance sheet attestation, managing tactical and strategic projects focused on improving the reconciliation space, implementing controls to reduce risk across the recon utility, and overall support of the operating model.

  Responsibilities:

  • Confirms loan documentation for accurate trade settlements

  • Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups

  • Manages post-trade management and logistics, settlement pricing and closing coordination

  • Analyses and resolves highly complex operational problems

  • Supports ad hoc projects for new processes or industry initiatives

  • Processes loans end-to-end with accurate data input into various credit and operating systems

  • Serve as team lead and subject matter expert with oversight of BAU production work

  • Lead continuous improvement across the AMRS reconciliation space including but not limited to:

  • Initiatives involving automation and streamlining of processes to reduce time spend and improve the overall reconciliation process

  • Deep dive analysis of reconciliation functions and overall process to identify issues and areas of improvement

  • Operational Excellence initiatives related to the implementation of workflow and reconciliation tools aimed at streamlining daily recon production and break management workflows

  • Participate in Recon Centralization work stream to identify and migrate in scope reconciliations within Global Banking and Markets Operations to the reconciliation utility

  This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

  Managerial Responsibilities:

  • Diversity & Inclusion: Creates an inclusive team where members are treated fairly and respectfully.

  • Manager of Process & Data: Demonstrates and expects process knowledge, data-driven decisions, simplicity and continuous improvement.

  • Enterprise Advocate: Delivers clear and concise messages that motivate, convey the "why" and connect contributions to business results.

  • Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.

  • People Manager & Coach: Knows and develops team members through coaching and feedback.

  • Financial Steward: Manages expenses and demonstrates an owner's mindset.

  • Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.

  • Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

  Required Skills:

  • Decision Making

  • Conflict Resolution

  • Change Management - proven process improvement experience

  • Collaboration - demonstrated experience liaising with and influencing all levels of the firm and people with different experiences and backgrounds

  • Critical Thinking

  • Analytical Thinking

  • Data Analysis

  • Learning Agility - inquisitive; demonstrated ability/willingness to continuously learn on the job

  • Multitasking - demonstrated ability to manage multiple priorities/tasks

  • Strategic Thinking - experience with reconciliation systems/design

  • Problem Solving - demonstrated ability to problem solve

  • Time Management - self-motivated; able to manage own time, prioritize to met tight deadlines and know when to escalate

  • Relationship Building - presentable, confident and client-focused

  • Risk Management - strong focus on attention to detail

  • Teamwork - ability to work under pressure in a team environment

  • Intermediate or Advanced-level Excel experience

  • Excellent communication skills (written and verbal) and ability to present to an audience

  Desired Skills:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

  Shift:

  1st shift (United States of America)

  Hours Per Week:

  40

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