Job Description:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　Job Description:

　　This role is responsible for providing analytical support in a Global Markets operations function for one or more operations product areas. These individuals are responsible for the analysis and resolution of highly complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. They may manage projects and/or the introduction of new initiatives, systems, products/services and processes and coordinate necessary expertise across multiple operations functions and/or products.

　　The AMRS Transformation Team is responsible for partnering with the AMRS Asset Services Senior Leadership team, Global Market Operations Technology and Asset Services team members to implement strategic and complex initiatives relating to all aspects of the corporate action, dividends, coupons and proxy processes. The associate will have the responsibility for executing and driving the AMRS Asset Services Operations strategic continuous improvement, and metrics initiatives in order to enable automation, drive operational excellence and reduce risk for the organization.

　　Responsibilities:

　　• Confirms loan documentation for accurate trade settlements

　　• Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups

　　• Manages post-trade management and logistics, settlement pricing and closing coordination

　　• Analyses and resolves highly complex operational problems

　　• Supports ad hoc projects for new processes or industry initiatives

　　• Processes loans end-to-end with accurate data input into various credit and operating systems

　　• Understand operational and risk inefficiencies in asset services processes and propose strategic technology and process enhancement driven solutions for root causes identified.

　　• Lead and contribute to the formulation of business requirements for proposed changes.

　　• Ensure effective UAT testing of changes, work with technology to ensure appropriate release and provide post-production support to wider organization as needed.

　　• Build strong relationships with key stakeholders, change management organization and Global Markets technology to ensure effective execution and accountability for results.

　　• Effectively communicate the AMRS Asset Services operational excellence portfolio to a broad set of internal audiences to build consensus.

　　• Demonstrate excellent organizational, project management and leadership skills to ensure output of the highest quality across multiple, concurrent projects.

　　• Translate complex ideas and concepts into easy-to-understand and engaging content that enables efficient decision-making and productive discussions.

　　• Promote a culture of operational excellence.

　　This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

　　Managerial Responsibilities:

　　• Diversity & Inclusion: Creates an inclusive team where members are treated fairly and respectfully.

　　• Manager of Process & Data: Demonstrates and expects process knowledge, data-driven decisions, simplicity and continuous improvement.

　　• Enterprise Advocate: Delivers clear and concise messages that motivate, convey the "why" and connect contributions to business results.

　　• Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.

　　• People Manager & Coach: Knows and develops team members through coaching and feedback.

　　• Financial Steward: Manages expenses and demonstrates an owner's mindset.

　　• Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.

　　• Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.

　　Required Skills:

　　• Decision Making - Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes.

　　• Conflict Resolution - Strong relationship management and ability to navigate the complexities of gaining buy-in, building consensus and resolving conflicts

　　• Change Management - Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions

　　• Collaboration - Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base

　　• Critical Thinking - Commitment to challenging the status quo and promoting positive change.

　　• Analytical Thinking - Strong Analytical skills with the ability to critically evaluate the information gathered from multiple sources, reconcile variances and present complex data in a coherent manner

　　• Data Analysis

　　• Learning Agility - Someone who is a continuous learner

　　• Multitasking

　　• Strategic Thinking - Excels in working among diverse viewpoints to determine the best path forward.

　　• Problem Solving

　　• Time Management - Excellent project management skills, including the ability to prioritize work and meet deadlines

　　• Relationship Building - Experience in connecting with a diverse set of clients to understand future business needs; Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

　　• Risk Management

　　• Teamwork - Team player with the ability to take the initiative and ownership of tasks and operate across different functional silos

　　• Excellent written and verbal communication skills, collaboration and influencing skills

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40