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Operations Manager (Non-Complex)
Operations Manager (Non-Complex)-March 2024
Nampa
Mar 16, 2025
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10,000+ employees
Consumer Goods & Services, Technology
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About Operations Manager (Non-Complex)

  Position Summary...

  What you'll do...

  Initiates, directs, and participates in community outreach programs by encouraging and supporting associates and managers in serving as good

  members of the community; establishing and maintaining relationships with key individuals or groups in the community; representing the company to

  various external organizations; and championing company-sponsored programs, events, and sustainability efforts to associates, customers, and the

  local community.

  Ensures compliance with company policies and procedures by holding hourly associates accountable; analyzing and interpreting reports;

  implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and operational

  reviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing company programs and

  strategic initiatives.

  Provides supervision and development opportunities for hourly associates in assigned area by hiring, training, mentoring, and actively listening to

  associates; assigning duties; evaluating performance and providing recognition; setting clear expectations; communicating expectations consistently

  and effectively; ensuring diversity awareness; and providing (tour to teach) feedback to ensure business goals are achieved.

  Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)

  service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved;

  developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer

  experience.

  Assists store manager in driving the financial performance of the Facility by ensuring that sales and profit goals are achieved; reviewing and

  evaluating P&L (Profit & Loss) statements; assisting the management team in controlling expenses to ensure they are indexed to sales; developing

  and implementing plans to correct any deficiencies in financial performance; and participating in analyzing economic trends and community needs for

  budget forecasting.

  Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;

  supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for

  and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting

  continuous learning.

  Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and

  ensuring diversity awareness.

  Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by

  implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing

  business processes and practices.

  Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Minimum Qualifications: 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.

  Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

  Primary Location...

  175 S MIDDLETON RD, NAMPA, ID 83651-8124, United States of America

  Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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