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Operations Associate 1
Operations Associate 1-March 2024
Nashville
Mar 16, 2025
About Operations Associate 1

  Public Partnerships LLC supports individuals with disabilities or chronic illnesses and aging adults, to remain in their homes and communities and “self” direct their own long-term home care. Our role as the nation’s largest and most experienced Financial Management Service provider is to assist those eligible Medicaid recipients to choose and pay for their own support workers and services within their state-approved personalized budget. We are appointed by states and managed healthcare organizations to better serve more of their residents and members requiring long-term care and ensure the efficient use of taxpayer funded services. Our culture attracts and rewards people who are results-oriented and strive to exceed customer expectations. We desire motivated candidates who are excited to join our fast-paced, entrepreneurial environment, and who want to make a difference in helping transform the lives of the consumers we serve. (learn more at www.publicpartnerships.com ).

  Watch the " What We Do " video on our website: https://www.publicpartnerships.com/about-us/#

  Overall Responsibilities: *Mandatory*

  Process forms and receipts in our internal based portal and accounting systems using a process that conforms within standard PPL performance metrics

  Use manual data entry process to ensure the accuracy of information being submitted

  Process CRM cases as assigned

  Create cases using our CRM System

  Perform testing in our accounting system to ensure validity for the date range and dollar amount submitted

  Generation of reports in our internal accounting system and submittal of information for payment processing

  Other duties as assigned

  Specific Responsibilities: *Mandatory*

  Process forms and receipts in our internal based portal and accounting systems using a process that conforms within standard PPL performance metrics

  Use manual data entry process to ensure the accuracy of information being submitted

  Process CRM cases as assigned

  Required Skills: (If applicable)

  Moderate experience with Microsoft Office 365 toolset, specifically Excel, Word, Outlook

  Ability to navigate between multiple applications

  Good listening and communication skills

  Attention to detail

  Excellent communication skills; verbal and written

  Ability to meet or exceed productivity and quality expectation

  Ability to adapt to change in processes, systems etc.

  Required Experience: (If applicable)

  Education: High School Degree or equivalent

  Experience: 1+ years of data entry, administrative or clerical experience

  Compensation & Benefits:

  401k Retirement Plan

  Medical, Dental and Vision insurance on first day of

  employment

  Generous Paid Time Off

  Tuition & Continuing Education Assistance Program

  Employee Assistance Program

  and more!

  The base pay for this role is

  between $19.23/hour. Pay may vary depending on skills,

  experience, job-related knowledge, and location. Certain positions may also be

  eligible for a performance-based incentive as part of total compensation.

  Public Partnerships is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PPL, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PPL will not tolerate discrimination or harassment based on any of these characteristics.

  PPL does not discriminate based on race, color, religion, or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, protected veteran status, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law.

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