Job Description:

　　At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

　　One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

　　Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

　　Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

　　Job Description:

　　This role is responsible for providing standard research, reporting and analytical support for the delivery of end-to-end support for Global Markets sales, trading and underwriting business for securities, foreign exchange, fixed income, exchange traded derivatives and over-the-counter derivatives across multiple lines of business. Duties are carried out under general supervision, following established procedures. These individuals may assist more experienced teammates.

　　Responsibilities:

　　• Maintains accuracy of client portfolio using internal and external comparison tools

　　• Performs research and conducts standard analyses using established techniques; including transactions that require special handling and/or exception handling

　　• Explores methods to enhance processes, further reduce risks and boost client experience

　　• Partners with colleagues on the trade and sales support teams, as well as external agents

　　• Creates reports; may liaise with internal partners to ensure proper client reporting and assist with regulatory reporting

　　• Escalates potential risks and exposures to manager in a timely manner

　　• May assist in ad-hoc projects, new processes or initiatives requiring coordination among subject matter experts representing multiple product areas or functions

　　Required Skills:

　　• Strong oral and written communication skills with emphasis on establishing and maintaining quality control procedures, and effectively liaison with external and internal parties, clients and colleagues.

　　• Problem Solving

　　• Strategic Thinking

　　• Teamwork

　　• Microsoft PowerPoint

　　• Collaborating

　　• Time Management

　　• Active Listening

　　• Organization

　　• Relationship Building

　　• Multitasking

　　Desired Skills:

　　• Advanced Excel knowledge (macros, pivot tables, VLOOKUP, etc.)

　　• Knowledge of Trade Lifecycle, Understanding of risk and control issues

　　• Customer Focus

　　• Presentation Skills

　　Line of Business Description:

　　Depository Trust Company Settlement/Inventory Management Associate supporting various Broker Dealers. The position is responsible for providing superior customer service for both internal and external clients and Front Office business partners, in support of Bank of America's global business strategies. Responsibilities include timely and accurate resolution of settlement issues, inventory management, exception processing, and daily interaction with various parties via email and phone. It is critical that the associate be detail oriented in monitoring and controlling exposure to the bank and our clients.

　　∙ Resolution and escalation of Settlement Issues and related exceptions

　　∙ Timely response to queries

　　∙ Liaising with other internal departments to ensure timely resolution of issues

　　∙ Involvement in ad hoc projects for new processes or industry initiatives

　　∙ Breaks investigation and resolution

　　∙ Presentable, confident and detail oriented

　　∙ Excellent communications skills

　　∙ Ability to work under pressure in a team environment

　　∙ Ability to liaise with all levels of the firm and people with different experiences and backgrounds

　　∙ Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate.

　　Shift:

　　1st shift (United States of America)

　　Hours Per Week:

　　40