Company Name:Quality Food Centers

　　Position Type:Employee

　　FLSA Status:Non-Exempt

　　Minimum Pay Range:16.53

　　Maximum Pay Range:22.15

　　Essential Job Functions:

　　Online Grocery Pick-Up Clerk working as In-Store Grocery Shopper is responsible for selecting and gathering products for customers' on-line orders in the most efficient manner with attention to freshness and quality.In-Store Grocery Shopper initiates and completes selection process for customers' on-line orders.Online Grocery Pick-Up team is responsible for assembling customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up.In-Store Grocery Shopper will scan and bag orders on the go while following all bagging standards.E-Commerce team including Online Grocery Pick- Up associate communicates any substitutions or exceptions to customer's order at time of pick-up.Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness.Adhere to local, state, and federal laws, food safety procedures, and company guidelines.Receive customers' orders from Order Selector according to guidelines, store products in optimal temperature zones.Read and follow directions given in the note sectionEnsure quality and freshness of all items chosenCommunicate with customers via a portable phone and respond to calls in a professional and timely mannerRetrieve each customer's order from all staging locations and ensure order accuracy, load order into customers' carsPick-Up Clerk should provide a positive customer service experience that makes customers want to return to on-line shopping.Process the orders through the point of sale (POS) systemFollow policies and procedures to determine appropriate substitutions in the event of an out-of-stockMaintain organization and cleanliness of staging areas and equipmentReport pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisorInspect equipment and notify store Pick-Up supervisor or other store management of items in need of repairPerform required opening and closing proceduresLearn and adapt to new and improved processesAssist in training new e-Commerce team membersMeet/exceed productivity standardsMust be able to perform the essential job functions of this position with or without reasonable accommodation

　　Minimum Position Qualifications:

　　Ability to work without supervisionAbility to read shelf tagsBasic math skills (i.e., counting, addition, and subtraction)Excellent oral/written communication skills

　　Desired Previous Experience:

　　Any experience as a personal shopper or in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

　　Position Summary:

　　Select and gather products for customers' on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers' on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return to on-line shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

　　The final rate of pay is determined at store level based on prior equivalent work experience.

　　To support and reward our hardworking and friendly associates, we offer much more than just a paycheck. We strive to feed your future by offering the ingredients you need to create your own recipe for success at work and in life. Our associates receive a full plate of benefits that promote their physical, emotional and financial well-being, including access to competitive health care and retirement benefits, paid time off, mental health resources, associate discounts and opportunities to learn, grow and advance. Our associates also get to help us make a difference in our communities through our Zero Hunger | Zero Waste and Framework for Action: Diversity, Equity and Inclusion plans. Visit the thekrogerco.com to learn more about our work in the communities we serve and how our associates help us be a good neighbor.

　　Below is a list of some of the benefits we offer our associates.

　　Health & Well-being Benefits:

　　Health care benefitsPaid time off such as vacation, sick leave, and parental leave Mental and emotional support resources through our Employee Assistance Program

　　Financial Benefits:

　　Participation in a 401(k) plan and/or participation in a Taft-Hartley pension fund, subject to certain eligibility requirementsGroup term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirementsPotentially bonus eligible depending on varying criteria by locationAssociate discounts

　　Growth and Development Benefits:

　　Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirementsRobust internal training and development resources to grow your career

　　We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you'll love to work. If you are interested in becoming a valued member of our team, apply now. We look forward to getting to know you!

　　Education Level: None

　　Required Certifications/Licenses: None

　　Position Type: Part-Time

　　Shift(s): Day; Evening

　　Regions: West

　　States: Washington

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