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Onboarding Specialist- Intern
Onboarding Specialist- Intern-April 2024
Wilmington
Apr 26, 2025
ABOUT CSC
CSC® is the premier global business, legal, and financial services company providing knowledge-based solutions to clients worldwide. We are the trusted partner of choice for more than 90% of the Fortu
5,001 - 10,000 employees
Financial Services, Technology
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About Onboarding Specialist- Intern

  JOB DESCRIPTION

  Onboarding Specialist - DBS

  Wilmington, Delaware (Marvel office)

  Monday - Friday

  Hybrid in-office T, W, TH

  Remote M and F

  Internship Program Dates: June 3- August 9

  Do you enjoy analyzing data and problem solving?

  Do you enjoy interacting with customers and internal teams?

  Are you interested in supporting a global business?

  We have an exciting opportunity for an Onboarding Specialist for the Digital Brand Services Sales Enablement team. The Onboarding Specialist will work directly with our Sales, Sales Enablement and Pricing & Invoicing Teams to ensure we have all necessary documents/information to raise and invoice order(s) for all incoming sales.

  As a Sales Enablement Onboarding Specialist you will be responsible for coordinating the successful onboarding submission of all DBS Sales opportunities globally. In this role, you will be required to collaborate with sales and contacts within client/prospect accounts to collect all necessary documentation and required information for opportunity processing.

  Someone who enjoys client interaction, problem solving, is self-motivated, and thrives in a fast-paced environment will do well in this position. Our most successful employees are deadline-driven, agile, and work well as a team player or independently. This role requires a strong ability to prioritize, a high-level of communication and organizational skills, and the ability to work effectively given minimal direction.

  Responsibilities include, but are not limited to:

  Serving as the project manager to oversee the onboarding of DBS Sales Management of communication with customers via Salesforce CRM Timely review, response, and initiation of all client requests Research and evaluation of requirements necessary for opportunity qualification Liaise between the customer, sales and internal teams to submit applicable onboardings Ability to communicate and collect requirements necessary for sales opportunities Assisting with customer questions and providing on-the-spot status updates Facilitating client and/or internal calls to provide updates on the status of the onboarding Managing the accuracy of all opportunity/onboarding information in Salesforce CRM Provide suggestions for improvements to both internal and external processesWhat technical skills, experience and qualifications do you need?

  Focus on delivering high customer service standards Excellent verbal and written communication skills Strong organizational skills with the ability to prioritize and manage time effectively Ability to manage a high-volume of work while adhering to quality performance standards Ambition to welcome challenges and strive to out-perform set goals and expectations Agility to work independently or in a team setting, often with minimal direction Problem-solving skills, including research and analytical skills Ability to learn quickly and embrace new systems, technology, and processes Strong computer skills and proficiency in MS Excel and Office A high level of comfort preparing spreadsheets (Pivot tables and v-lookups) Model CSC values of service, teamwork, tenacity, agility, and being genuine.#LI-SL1

  ABOUT US

  CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

  CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

  Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

  Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.

  WHY WORK WITH CSC?

  At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.

  CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

  CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace. We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals. Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance. CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more. Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.

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