Office Support – Lake Elmo Park Reserve
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Office Support – Lake Elmo Park Reserve
Salary
$20.10 - $27.32 Hourly
Location
Lake Elmo Park Reserve, MN
Job Type
Part Time
Job Number
23-00391
Department
Public Works Dept
Division
Parks Division
Opening Date
01/22/2024
Closing Date
2/4/2024 11:59 PM Central
Description
Benefits
Questions
JOB SPECIFICS
Washington County is hiring for an Office Support to work part-time at Lake Elmo Park Reserve.
MINIMUM QUALIFICATIONS: High School diploma and two years of office experience, or equivalent; completion of a related business or office certificate program may be substituted for one year of experience.
DESIRABLE EXPERIENCE:
Paid work experience providing excellent in-person customer service to the public.
Paid work experience in training staff.
Paid work experience with campground, pavilion and/or facility reservations.
Paid work experience with indoor facility or meeting room reservations
Paid work experience with at least one year of cash handling experience in a professional setting.
Experience with Microsoft Office programs
SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top-scoring candidates will be forwarded to the hiring department for further consideration.
HOURS / DAYS / LOCATION:
Thursdays, Fridays, and Sundays. Hours will vary seasonally. Evenings and weekends required.
Summer: Thursdays & Fridays 2:30 – 8:30 p.m., Sundays 8:00 a.m. – 4:00 p.m.
Spring/Fall: Thursdays 11:00 a.m. – 5:00 p.m., Fridays 12:30 – 6:30 p.m., and Sundays 8:00 a.m. – 4:00 p.m.
Winter: Thursday – Friday 10:00 a.m. – 4:00 p.m. OR 12:00 – 6:00 p.m. (when ski trails are open) and Sundays 8:00 a.m. – 4:00 p.m.
Work schedules (hours and days) are subject to change based on department needs.
ANTICIPATED HIRING RATE: $20.10 - $23.71 hourly
JOB SUMMARY
This position performs somewhat complex work under general supervision applying knowledge of departmental procedures, records, and regulations and serves as the primary contact in the area of assignment.
This job classification can be found in several departments and/or divisions throughout the County. Because the position varies slightly from department to department, essential functions will be provided for specific positions when vacancies are being filled.
EMPLOYMENT CRITERIA
MINIMUM QUALIFICATIONS: This position requires a High School diploma and two years of experience in the area of assignment, or equivalent. Completion of a related business or office certificate program may be substituted for one year of required experience.
CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE
Core Competencies (http://www.co.washington.mn.us/DocumentCenter/View/5174) outline essential business and professional traits necessary to perform this job.
• Promotes a diverse, culturally competent, and respectful workplace
• Demonstrates skill in performing bookkeeping entries and other record keeping or tabulations with accuracy
• Demonstrates skills in keyboarding
• Demonstrates ability to follow moderately complex oral and written instructions and to learn the procedures involved in maintaining legal, accounting, or statistical records
• Demonstrates ability to perform complex administrative or research tasks as assigned in an effective manner; maintain and revise records and to control their use and presentation
• Demonstrates ability to compose correspondence requiring the application of knowledge of methods, procedures, policies and other information
• Demonstrates ability to operate general office equipment and perform complex computations accurately and rapidly
• Demonstrates ability to accurately sort and file a variety of materials in accordance with designated systems
DUTIES & RESPONSIBILITIES
Perform duties using knowledge of procedures, records, and regulations:
• Processes and delivers incoming and outgoing mail;
• Performs phone and reception desk customer service;
• Maintains office equipment and orders supplies;
• Drafts various department documents under general supervision; reviews documents for grammatical errors;
• Collects fees and processes payments and may balance cash accounts;
• Formats and submits reports under supervision;
• Records and maintains various departmental documents;
• Reviews and updates working procedures;
• Enters and maintains data into computer with accuracy; conduct file searches and retrieve documents;
• Initiate purchase orders and pays invoices; Collect and record a variety of receipts and disbursements for various funds;
• Compile, calculate and prepare reports and billings;
• Schedule meetings and assist with coordination of department events;
• May mentor and train other OS II clerical staff;
• Communicates technical issues to IT using standard procedures.
Provide customer service:
• Answers questions from the public in person or over the phone; refer callers or visitors to appropriate department if applicable.
Performs other related duties as assigned.
WORK ENVIRONMENT
Work performed is sedentary in nature, and typically performed within the Government Center or a Satellite office. Lifting requirement of 15-20 pounds on an occasional basis. Frequent wrist and finger manipulation due to high concentration of filing, compiling, calculating, or computer work. Equipment used may include, but is not limited to, computer, calculator, telephone, camera, and copier/scanner/fax machine.
Work interruptions are frequent. There is some pressure associated with dealing with individuals who may be emotionally charged and with project or activity deadlines and details. Driving or riding to work at a service center, attend meetings, participate in or lead training sessions, etc. may be required. May involve exposure to environmental conditions.
Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position's essential functions.
This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.
Washington County offers a comprehensive benefit package (https://web1.co.washington.mn.us/NeoGovNotices/SHR/2022/Employee_Benefits.pdf) including paid time off, holidays, medical, dental, vision, life and long-term disability insurance.
For a more detailed overview of our AFSCME exempt (salaried ) benefit package, click here (https://www.co.washington.mn.us/DocumentCenter/View/50324/AFSCME-Exempt-Benefit-Synopsis) .
For a more detailed overview of our AFSCME non-exempt (hourly) benefit package, click here (https://www.co.washington.mn.us/DocumentCenter/View/55122/AFSCME-Non-Exempt-Benefit-Synopsis) .
01
This position requires a High School diploma and two years of experience in the area of assignment, or equivalent. Completion of a related business or office certificate program may be substituted for one year of required experience. Please indicate below whether you possess these minimum qualifications:
Yes
No
02
If you indicated meeting the minimums by having an equivalent combination of education and experience, please briefly describe the combination and explain why you feel it is equivalent. (If you answered "No" to the above question, enter "NA" in the text box.)
03
Do you have paid work experience providing excellent in-person customer service to the public?
Yes
No
04
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
05
How many years of experience do you have training staff?
1-2 years
3-5 years
5+ years
None
06
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
07
Do you have paid work experience with campground, pavilion and/or facility reservations?
Yes
No
08
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
09
Do you have experience with indoor facility or meeting room reservations?
Yes
No
10
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
11
Do you have at least 1 year of cash handling experience in a professional setting?
Yes
No
12
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
13
Do you have experience with Microsoft Office programs such as Microsoft Outlook, Excel, Word and Power Point?
Yes
No
14
If you answered "Yes" to the above question, you must provide a brief summary of your experience and the name of the employer(s) where you gained that experience. (If you answered "No" to the above question, enter "NA" in the text box.)
15
This is a key public contact position in a park setting, and as such, will work evenings, weekends, and peak use times. Are you willing and able to work this type of schedule? Are you flexible to work at our other park locations?
Yes
No
Required Question
Agency
Washington County (MN)
Address
14949 62nd Street North Stillwater, Minnesota, 55082
Phone
651-430-6081
Website
http://www.co.washington.mn.us
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