If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce retention marketing platform, on a mission to help brands of all sizes turn one-time shoppers into customers for life. Loyalty programs, SMS and email marketing, subscriptions, and reviews are our bread and butter, but we have more solutions up our sleeve, too.
We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.
You can hear all about it in our latest brand video.
Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.
As the tandem Office Manager & People Experience Specialist, you will support key day-to-day management and long term initiatives in our London office. This is a high-impact role integral to our continued growth strategy and the support of our most valuable asset, our amazing people.
Reporting directly to the EMEA General Manager you’ll be responsible for a host of varied and super interesting tasks that help create a safe, inclusive and engaging environment for our UK team. We are in the office 3 days per week, and as the Office Manager we expect that you will be available to be in the office more than 3 days per week if the need arises. The goal is to make Yotpo London a destination for collaboration where the team wants to be.
The job is a mix of a traditional Office Manager and People Experience Manager. In this role, you will work to provide office management and team support to the UK office. We're looking for someone who will consistently remain highly organized in a fast paced, changing environment. A curiosity for how things work and the ability to develop high-trust relationships is essential.
Lead day to day office logistics, operations, and administration including office supply orders and stocking, catering orders, snacks / breakfasts / lunches, and hardware Support the planning and execution of team events including: in-office events, department offsites, team lunches, happy hours, end of quarter parties, and more Partner with building maintenance and security and other third parties, including cleaning, HVAC, IT and other facilities vendors, to ensure the office is running smoothly Support the company’s office-arrival policy and create the best work environment to encourage people to attend - rearrange seating plan, comfortable working areas etc. Prepare a monthly Facilities report based on the Facilities department’s guidelines. Supporting our team’s around company events or conferences Celebrating team members Birthdays/ work anniversaries Enhancing the office experience from a logistics as well as an environment/culture perspective - make sure it’s a great place for the team and external visitors Manage the office budgets Liaise with the our Global People Experience teams and be part of the Global Facilities & Operations team Attending meetings with senior management as needed Assisting the organisation's HR function by keeping personnel records up to date, arranging interviews and so on; Holiday and Sickness tracking Support the EMEA GM with some administrative tasks such as expenses Organising induction programmes for new employees Ensuring that health and safety policies are up to date About you:
2+ years of prior facilities or office management experience (or similar) Self-starter, comfortable taking initiative and seeing projects from start to finish Collaborative, positive and team-spirited A ‘people’ person with a can-do, positive and humble attitude Organized, with a bias to action Sound knowledge and experience with Microsoft Office and associated programs Excellent interpersonal, oral and written communication skills Bonus points for:
Experience in fast-growing tech start up. Any experience working with SMS, Marketing Automation or for an eCommerce brand. If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
About Yotpo:
Generous PTO, holidays and flex days. Individualized career development, rewards and recognition. Wellness and philanthropic programming and events. Cycle To Work Scheme benefit for employees Paid leave for new parents. Dog-friendly office Meet some of the team: Nir Dupler, Maya Goldberg, Jane Vorkunova You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.
Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer.
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