Description
LEIDOS has an excellent opportunity for an experienced, self-directed, Network Unified Comms (UC) Administrator . This position is in support of a Department of Defense (DoD) organization, US AFRICOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS.
The Network Unified Comms Administrator should have Enterprise level IP Telephony administration experience in an operations and maintenance environment.
Duties include providing troubleshooting support with day-to-day operations and maintenance, monitoring, upgrades, network performance reviews, problem determination and resolution, of the AFRICOM unclassified and classified Voice and Video over IP (VVoIP), Voice over IP (VoIP) and Video Teleconferencing (VTC) services. Duties also include configure devices in accordance with security policies. Monitor capacity and utilization. Provide trending and capacity planning services to analyze and plan for efficient utilization and management of the networked services. Troubleshoot and correct all detected or reported network faults or outages. Manage an enterprise VVoIP and VTC dial-plan. Troubleshoot end user devices to determine reason for outage and return to service. Perform account management functions. Ensure that trouble ticket items are investigated and resolved.
Applicant must have a solid understanding of voice technologies and experience in administering Cisco Unified Communications Manager (Call Manager), voice gateways / Session Border Controllers, SIP, H.323, Cisco Expressway/ VCS, TMS, Prime Collaboration, Meeting Server, MCU and VoIP/Video endpoints.
CLEARANCE REQUIREMENTS
Currently hold an adjudicated Secret Clearance
More About the Role:
The successful candidate must be able to communicate clearly and succinctly both written and orally, have strong leadership skills, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.
Deliver infrastructure designs, builds, and escalated support to services and products. Support network engineering activities that span across multiple disciplines and platforms. Perform engineering functions found in the service design domain and provide escalated support to incident management. Support engineering efforts to design, build, test, integrate, transition, implement, document, and train when transitioned to IT Operations Management. Analyzing and making recommendations for hardware and software standardization.
Additionally, the Network Unified Comms Administrator will provide remote support and/or travel to customer sites as required.
You’ll Bring These Qualifications:
Currently hold an adjudicated Secret Clearance and be able to maintain
BA/BS + 8 years recent specialized or AA/AS +10 years recent specialized or a major cert + 10 years recent specialized or 13 years of recent specialized experience
CCNA – Collaboration Certification
CompTIA Security + (IAT Level II or greater)
Experience with Cisco Routers and Switches
Experience with Video Teleconferencing (VTC) systems and networking
TESA eligibility
These Qualifications Would be Nice to Have:
ITIL v3 – Foundation
CCNP Collaboration Certification
Adaptable to changing circumstances and operational needs
Understanding of Department of Defense Military standards
Experience with DoD IT security requirements
Why join us? Perks include:
• Paid relocation to/from OCONUS location
• Overseas living allowance(s) - HOLA and COLA
• Foreign Earned Income Tax Exemption
• Benefits package including medical, dental, vision insurance; paid time off; 401k with company match; etc.
• Base access (Exchange, dining, post office, commissary access, etc.)
• Thriving Expat Community to discover Germany and Europe and more!
CITS3
Pay Range:
Pay Range $87,100.00 - $157,450.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Original Posting Date:
01/11/2024
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
REQNUMBER: R-00126427
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.