Job Description

　　Location/Division Specific Information

　　This position will be located in our Budapest center of excellence

　　How will you make an impact?

　　The Senior Systems Analyst will be accountable for Navision project and enhancement assessments and execution matters including service delivery (break/fix). The NAV analyst will collaborate with other team members, functional leads, offshore and external vendors, to ensure that projects and enhancements are delivered, maximising our global resource pool, in a cost-effective manner without negatively impacting quality, as well as providing support in resolving service delivery matters and ensuring SLAs for service are met.

　　What will you do?

　　Assessment/blueprinting of system enhancements and larger-scale projects ensuring solutions meet or exceed business value propositions and meet architectural policiesEnsure on time delivery, quality and cost effectiveness of all functional Navision project and enhancement activities to make sure that we deliver it within the guidelines of the delivery methodologyCoordinate with development team and supervise the progress of developing activities and updating the status with respective teamsPartner with the Architecture team to design new solutions to meet business requirementsManagement and accountability for the achievement of all delivery metrics such as SLAsEffectively build and maintain relationships with internal business partners and external vendor relationshipsCollaborate with fellow Navision Functional Leads - Project Execution to deliver a seamless global project execution model. Gather and effectively use data to deliver continuous improvementMentor and collaborate with our other Systems Analysts globallyProvide and support user training where appropriateCoordinate with Power/Super Users in resolving issues that ariseActively participate in Major Incident Management (MIM) calls and Post-Mortem ReviewsDelivery and support of incident/break/fix and production support

　　How will you get here?

　　Education

　　Bachelor's Degree in Computer Science, Business Management, Project Management, Scrum Master, Management Information Systems or equivalent work experience acceptable.

　　Experience

　　Minimum of 7-10 years of NAVISION Project Execution/ management experience.Experience of Dynamics NAV Versions 2009 and 2013 to 2019.At least one complete implementation life-cycle.Experience as a project coordinator or scrum master with Dynamics NAV is an advantage5 years of demonstrated ability in a similarly complex technical organizationDemonstrated experience with project management/delivery / ITIL in a regulated environment

　　Tool & Technology Skills

　　NAV development using C/AL and AL.Microsoft Certified - desirable.SQL Server experience.Agile DevOps experience

　　Knowledge, Skills, Abilities

　　Ability to set expectations, explain and promote detailed technical concepts to peers, management, and business partnersAbility to translate details into specific steps needed to accomplish a task or solve a problemExcellent customer service skills required Excellent verbal and written communication skills and the ability to collaborate professionally with a diverse group, executives, managers, domain specialists in a matrixed global environmentDemonstrated ability to work creatively and analytically in a problem-solving complex environmentMust have the ability to question the status quo