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　　Multi-Solution Architect Job Description

　　The challenge

　　Digital is making usual business models obsolete and impacts every stage of the customer lifecycle. Leading companies are turning to the Adobe Marketing Cloud to help them stay ahead. Adobe's Multi Solution Architecture team is a dynamic team of elite consultants who partner with customers on defining, executing and governing their digital marketing strategies so they can realize the most value from their Adobe investment. We work with senior executives to understand the customer's business challenges, envision the solutions, and turn the vision into reality. We bring strategy and technology together to help our customers solve their critical marketing problems.

　　As a Multi-Solution Architect (MSA), your (leadership) executive presence, digital marketing (add and experience throughout) strategy, software and technical architecture expertise will guide cross-functional project teams through definition, deployment and optimization stages of Adobe Consulting engagements and ensure Customer success.

　　You will leverage your deep knowledge of digital marketing technology to align overall solution architecture to digital marketing strategy to become a trusted advisor to organizations that are planning, implementing and optimizing cross-channel digital marketing and experience initiatives.

　　Who you are

　　The successful MSA will have either deep digital marketing product implementation expertise and / or deep digital marketing strategy, program management and leadership expertise. We're looking for digital architects that want to become more proficient in digital marketing strategy and digital marketing strategists who have the desire and aptitude to comfortably lead digital marketing technical implementations. You should bring 10+ years of relevant experience focused on technical delivery and have excellent executive presence. You understand the importance of rock-solid digital marketing strategy in order to respond to today's digital challenges. You have the technical subject matter expertise, passion and leadership to successfully guide Adobe customers to exploit digital technologies to create new sources of value for their customers.

　　If you thrive in a hard-working environment where your ideas will shape both your Customer's strategy and the go forward vision of your Consulting practice, then this is the team for you.

　　Your responsibilities are as follows:

　　Strategic excellence:

　　Construct a technical architecture of multiple solutions fitting client's industry standards, use cases, strategy and technical needs

　　Work with technical leads to design a solution that optimally utilizes Adobe tools and supports clients use cases, strategy and industry standards

　　Break down Customer strategies into phased roadmaps according to Customer priorities, industry best practices and technology prerequisites and dependencies

　　Align roadmap phases to executable use cases

　　Contribute to Customer's digital marketing strategies based on industry best practices

　　Provide strategic guidance and direction to Customers for maximizing their digital marketing effectiveness.

　　Use the latest best practice learning from the industry to help Customers ensure that marketing campaigns and solutions are fully integrated and fine-tuned via data driven insights

　　Assist with defining digital marketing Solution and Consulting scope during sales cycle

　　Progress overall maturity and scale of Consulting Practice by creating and sharing knowledge in the form of whitepapers, best practices, methodologies, templates, etc.

　　Execution excellence:

　　Act as Lead Consultant on large, complex customer engagements that may involve multiple project teams from Adobe, Client, or partner organizations

　　Coordinate with the core and field engineering teams as needed

　　Oversee technical project delivery process with key contributors to help manage scope

　　Maintain regular communication with both the customer and internal teams, and constantly manage customer expectations

　　Break down complex business and technical strategies and roadmaps into consumable requirements for Adobe Solution teams to execute against

　　Achieve customer satisfaction through successful delivery of defined project scope and expanded partnership / ongoing engagements

　　Review current customer implementation and landscape with emphasis on multi solution and digital strategy alignment

　　Compile and communicate customer requests and deployment issues internally to our core product teams through detailed use cases and documentation of current challenges

　　Capture and communicate experiences in formal post-mortem, feeding lessons learned, best practices and resources back into the consulting practice

　　Your skills and experience

　　12+ years relevant experience in any of the following jobs:

　　Leading professional services role such as Technical/Solution Architect or Technical Program Manager, leading delivery of web applications or analytics implementations

　　Other leading Digital jobs, including Online/Mobile/Content/eCommerce marketing, UX, Web Analytics, Optimization, etc.

　　Experience designing and/or implementing solutions for any of the following: Web Content Management, Rich internet applications, Web & Social Analytics, Marketing Automation, Online Ad targeting, Content Personalization

　　Understanding of custom software development processes and engagement methodologies including Agile, Scrum and waterfall.

　　Knowledge of current digital marketing trends and best practices on topics such as personalization, cross channel marketing, mobile, data driven optimization of experiences

　　Expertise in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, services-based architecture, REST, Web analytics, content targeting

　　Innovative thinker and desire to help us build out a new Consulting practice and be a pioneer within Adobe Consulting

　　Fantastic executive presence, capable of gaining trust of C level executives

　　Strong verbal, presentation and written communication skills

　　Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist

　　Strong conflict resolution and negotiation skills

　　Superb organizational skills to be able to coordinate complicated projects

　　Exceptional team building and team management skills, with proven experience managing virtual teams

　　Ability to manage in an environment of ambiguity with diverse stakeholders

　　Experience working in a presales capacity

　　Willingness to travel (up to 50%) in support of key customer project milestones

　　Desirable but not essential

　　Prior experience with the launch and operation of a highly available, high traffic internet or mobile service

　　Experience with Adobe technologies

　　Multiple language proficiency

　　MBA

　　Experience as Consulting Manager or Senior Manager in a large consulting organization

　　Experience managing off-shore teams.

　　Certified ScrumMaster and/or PMP Certification

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