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Mobile Manager, IT Applications
Mobile Manager, IT Applications-October 2024
Dallas
Oct 31, 2024
ABOUT AMERICAN AIRLINES
American Airlines focuses on providing travel experience across the globe.
10,000+ employees
Travel and Hospitality
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About Mobile Manager, IT Applications

  Location: DFW Headquarters Building 7 (DFW-SV07)

  Additional Locations: None

  Requisition ID: 70942

  Intro

  Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

  Why you'll love this job

  ​​The American mobile app has over 40M downloads and the team is growing. With our hyper-growth we are looking for a manager to lead a highly technical mobile application delivery team in support of American’s business initiatives. This role will ensure the success of the multiple squads reporting to them. These squads work on feature enhancements that have been prioritized by the business for optimum customer engagement. These new features drive increased revenue, improve operational efficiencies, build loyalty, and close competitive gaps. You will mentor, coach, and motivate employees. You will remove any road blocks to delivery and keep the business apprised of project status and any delays.What you'll do

  Collaborates with Business and IT leadership to determine and communicate organization vision, direction, and work priorities, and drives progress towards technology target roadmaps

  Ensures that sound agile project management, business analysis, and quality assurance processes are in place and practiced

  Creates environment for delivery teams to be self-governing organizations who are accountable for their own performance and delivery commitments

  Exhibits a desire for continuous learning and sharing of new knowledge within the organization

  Removes roadblocks, cultivates relationships, and effectively communicates across Enterprise at various levels of leadership

  Manages and tracks project/program schedules and budgets with controller(s), as appropriate

  Manages and leads adoption and migration of new and emerging technologies

  Leads, develops, and mentors a high performing team of individuals with a diverse range of skills and experiences

  Maintains an effective approach on problem solving, multi-tasking, coordinating and scheduling

  Leads, influences, and upholds technology standards and goals to ensure visibility and predictability

  Manages production issues and off-hours support, communication, and coordination, as needed

  Works extended hours occasionally, based on the needs of the project and the operation

  Travels, as required

  All you'll need for success

  Minimum Qualifications- Education & Prior Job Experience

  Bachelor's degree in Technology, Information Systems, Finance, or Accounting, or related technical discipline, or equivalent experience/training

  5 years of experience participating in delivery of solutions using ITIL / Agile / XP, or similar methodologies

  3 years of experience leading projects or teams, either formally or informally

  Preferred Qualifications- Education & Prior Job Experience

  Airline industry experience, including business process and supporting technologySkills, Licenses & Certifications

  Experience in managing, supporting, and delivering 'mission-critical' projects/migrations

  Experience working with Agile project management methodologies and tools

  Proven ability to handle multiple projects/work streams and demands efficiently

  Experience in leading a team of individuals with various levels of skills and experience in potentially high stress and challenging situations

  Demonstrated initiative, flexibility, and ability to adapt to changing priorities and work environments

  Ability to thrive in a sense-of-urgency environment and leverage best practices

  Working knowledge and experience in a technical environment

  Experience managing financial budgets a plus

  What you'll get

  Feel free to take advantage of all that American Airlines has to offer:

  Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

  Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.

  Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.

  401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

  Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

  Feel free to be yourself at American

  From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

  Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

  Additional Locations: None

  Requisition ID: 70942

  Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. American Airlines, Inc fully considers all qualified applicants including those with a criminal history.

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