MEM/MECM Engineer
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: Secret
Employee Type: Regular
Percentage of Travel Required: Up to 10%
Type of Travel: Continental US
CACI is looking for a skilled Microsoft Endpoint Management (MEM) Engineer, specializing in Microsoft Endpoint Configuration Manager (MECM, formerly SCCM) to support the Department of the Air Force (DAF) Enterprise IT as a Service (EITaaS) program. The candidate will join a team of engineers responsible for engineering and implementing an enterprise Unified Endpoint Management (UEM) Solution. The UEM solution shall be capable of managing all Windows and Bring Your Own Approved Device (BYOAD) endpoints.
On the EITaaS program, CACI will deliver enhanced capabilities and services to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well as CONUS/OCONUS field support and life cycle support for end user devices to enable the DAF to transition focus from IT operations to mission operations.
What you’ll get to do:
Serve as an experienced MECM engineer assisting with the design and implementation of the MECM/Intune solution for the DAF.
More About The Role:
Ensuring the design of the solution is scalable to meet DAF needs/growth
Establishing procedures based on industry best practices for both routine and zero-day patch management
Deploy applications and application updates based on defined criteria
Remediate issues related to failed patches or applications and conflicts related to patching
Create documentation/SOPs for new procedures and manual steps to complete tasks for soft hand-offs and cross-training of support personnel
Operate and maintain the overall MECM infrastructure supporting the enterprise
Track all relevant SLA/SLRs and provide reports as required
Collaborate with DAF enterprise and program security teams to ensure requirements are met within allotted timeframes
Communicate effectively and collaboratively with customers, stakeholders, and peers
You'll Bring These Qualifications:
Experience testing, deploying, and troubleshooting the installation of Microsoft and third-party software updates
Experience building/deploying application packages in SCCM 2012/MECM Current Branch
Experience managing a large MECM infrastructure
Experience managing Windows Servers and Workstations (mobile devices a plus)
Experience with Adaptiva OneSite/Client Health
Experience working in a DoD environment
Familiarity with STIG requirements
Familiarity with ITILv4
Familiarity with Agile Scrum methodologies
Strong skills with MS Office tools (Excel, Word, Project, Visio) and SharePoint
Bachelor’s Degree in Computer Science/Information Technology or related field
An active DoD secret clearance / Ability to obtain Secret Security Clearance
7+ Years of relevant experience
Excellent verbal and written commuincation skills
These Qualifications Would Be Nice To Have:
Experience with ServiceNow
Acts independently to expose and resolve problems
What We Can Offer You:
We’ve been named a Best Place to Work by the Washington Post.
Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
We offer competitive benefits and learning and development opportunities.
We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
Pay Range: The proposed salary range for this position is $89,500-$188,000. There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. Employment benefits include health and wellness programs, income protection, paid leave and, life insurance, retirement and savings.