Job Title: Member Relations AgentLocation: Englewood, COPosition Type: Evaluation HirePay: $17/hr. + commission & bonusesSchedule: Full-time, varying daysBenefits: Medical, Dental, Vision, 401k, PTO, Commission (3%of all sales), up to $300 per month bonuses based on performance, $5per 5 star Google review, $200 monthly attendance bonus
Express Employment Professionals of Centennial and Castle Rock is immediatelyhiring quality Member Relations Agents to work with a rapidly growing retailerof RV and Camper supplies! This exciting opportunity allows employees towork over the phones throughout their shift to assist customers, answerquestions and upsell on current accounts in over 33 states!
Job Highlights:
Provide Concierge-Level service to members, handling a wide variety ofinquiries regarding products and servicesField inbound calls, emails and/or chats to assist with customerresolution within the parameters of defined business rules and standardoperational proceduresStrive to retain customer business when members call to cancel existingservicesUtilize a windows-based computer system to navigate, internal customermanagement systems as well as company websites and Microsoft communicationtools including Outlook and TeamsHandle calls for additional products and services as needed$200 bonuses for perfect attendance!
What We Look For:
1+ year experience in a call centerWillingness and desire to learn, listen, and growProven and established attendance recordFriendly and professional phone etiquette
How to Get Started:
Email a resume to [email protected] the free Express Jobs App