BayCare is currently in search of our newest Medical Office Representative/ Medical Receptionist who is passionate about providing outstanding customer service to our community. BayCare’s top priority is the health and well-being of our communities as Tampa Bay's leading multi-specialty group with more than 600 providers practicing 45 specialties in over 175 outpatient locations throughout the Tampa Bay and west central Florida regions.
This Full-Time position will require travel to satellite locations providing own transportation (submitted, approved mileage reimbursable) throughout Hillsborough County. Sometimes this is with minimal notice. To compensate for the travel expectations, you will receive an additional $2.00/hour above your base rate when working & mileage reimbursement.
The Medical Office Representative is responsible for:
Supports the physician's office health care team
Greets and signs in patients; Obtains patient information
Schedules patient appointments; Assists with patient inquiries
May arrange for other procedures; Laboratory and consultations with referral doctors
Collects and posts payments; Assists patients with billing questions
Ensures completeness of encounter form prior to patient checkout
Sorts and distributes mail; Copies medical records
Office hours are Monday through Friday 8:00 AM to 5:00 PM, hours may vary
This position requires a mandatory two-week onsite training. You will train for one week in Clearwater and one week in Tampa.
Education:
High School or Equivalent
Experience:
Required 6 months of healthcare Or 6 months of Customer Service
Specific Skills:
Critical thinking skills; Computer skills appropriate to position
Medical Terminology use and understanding
Work with a team; Written and verbal communication skills
Time management skills; Customer service skills
Work independently; Problem solving
Benefits
BayCare offers a competitive total reward benefits package including, medical, dental, vision, paid time off, tuition reimbursement, 401(K) match and additional annual contribution, annual performance appraisals with merit increases, annual team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!
Status: Full Time, Exempt: No
Shift Hours: 8:00 A.M. -5:00 P.M. (MAY VARY)
Equal Opportunity Employer Veterans/Disabled
Position Medical Office Rep - Hillsborough County Float Team
Location Tampa | Physician Practice - Med Office | Full Time
Req ID null