Do you have compassion and a passion to help others? Transforming healthcare and millions of lives as a result starts with the values you embrace and the passion you bring to achieve your life’s best work.(sm)
The Medical Assistant (MA) participates in providing patient care at the appropriate skill level. They have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant. The MA performs duties within their scope of practice delegated
by, and under the supervision of, a provider (TX) or physician (FL)
Duties include: Organizes the clinical environment and provides support in patient care situations. Support includes but is not limited to assisting physicians and nursing personnel, including those skills listed under Job Functions below along with various other procedures under the direct supervision and responsibility of a medical provider. The MA assists in identifying patient needs or problems and communicating data to the provider or other members of the clinical team. The MA delivers quality customer service. Ensures policy and procedures are followed including infection control, privacy and confidentiality. Completes mandatory training.
Primary Responsibilities:
Performs all duties within the scope of a Medical Assistant’s practice. Operates diagnostic equipment (cannot interpret tests), remove staples from superficial wounds, changes wound dressing and obtains cultures, administers non-intravenous medication, performs simple specimen collection via noninvasive techniques and collects blood specimens via venipuncture or via capillary, performs EKGs. Performs quality control checks on equipment. Prepares and sterilizes medical equipment using the autoclave
Rooms patients according to policy and procedures, prepares patient for examination
Records patient care documentation in the medical record accurately and in a timely manner
Coordinates patient care as directed by physicians, company standards and policies
Respects patient confidentiality at all times and treats patients with courtesy and respect
Organizes exam and treatment rooms, stocks and cleans rooms and sterilizes instruments
Practices standard infection control precautions
Telephone and in-person screening limited to intake and gathering of information without requiring the exercise of judgment based on clinical knowledge
Supports and follows Standard Delegation of Orders (SDO)
Performs all other related duties as assigned
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school graduate or GED equivalent
Current, nationally recognized Medical Assistant certification or the ability to obtain the certification within 180 days of employment. Medical Assistants who are hired prior to receiving their certification are expected to perform at the same level as a “certified” Medical Assistant.
Current BLS certification for healthcare providers (written exam and in-person assessment) at time of hire or within 30 days of hire
Basic computer literacy required, with intermediate Excel skills
Knowledge of medical terminology
Preferred Qualifications:
1+ years of experience as a Medical Assistant
Knowledge of ICD-10 and CPT coding
Bilingual
Ability to react calmly and effectively in emergency situations
Good communication and customer service skills
Physical & Mental Requirements:
Ability to lift, push or pull >35 lbs. with assistance
Ability to stand for extended periods of time
Ability to use fine motor skills to operate equipment and/or machinery
Ability to receive and comprehend instructions verbally and/or in writing
Ability to use logical reasoning for simple and complex problem solving
Occasionally requires exposure to communicable diseases or bodily fluids
Ability to discriminate shades of color when reading dipstick
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.