Description:
-Under supervision, the Front Office Medical Assistant performs a variety of back office and clerical duties in support of the patient care activities, ensuring even patient flow and continuous communication with RN’s, employees and leaders. -The Front Office Assistant performs a variety of clerical duties and front office operations in support of the patient care activities ensuring even patient flow and continuous communication within the department, referring physician offices and organization staff. -Interacts with patients, their family members or surrogate decision makers, and the public courteously and according to established standards. -Greets visitors and answers telephones. -Collects initial demographic and clinical patient information and accurately enters into the medical record. -Compiles and prepares charts. -Assists with coordination and execution of patient scheduling including confirmations, cancellations and rescheduling. -Follows through with prompt communication of schedule changes to all appropriate locations and individuals including clinical staff/Supervisors. -Maintains accurate information and utilizes various software, including department specific programs, to schedule, enter charges, find and scan documents, and accurately enter patient information. -Ensures the patient chart has all the required paperwork prior to the patient’s procedure. As directed by medical staff orders patient tests to be performed as needed during patient stay.
Skills:
medical assistant BLS, insurance verification, authorizations, rooming patients, urgent care, back office, front office, medical receptionist, referrals, authorizations, vitals, charts, Phlebotomy
Top Skills Details:
medical assistant BLS, insurance verification, authorizations, rooming patients, urgent care, back office, front office, medical receptionist, referrals, authorizations, vitals, charts,Phlebotomy
Additional Skills & Qualifications:
Minimum one (1) years’ medical front office or equivalent administrative experience required - Working knowledge of medical terminology, anatomy required - Two years' (2) medical front office experience preferred - Experience within an acute healthcare system environment preferred - Knowledge of healthcare database systems preferred - Understanding of insurance procedures preferred Preferred: Working Knowledge of EPIC or other Electronic Medical Record system ‘EMR’ Qualified bilingual or multilingual candidates Medical Assistant Cert or Diploma BLS-AHA certification • Basic keyboarding skills at 35 WPM. • Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel. Things to ask References: How are their communication skills? Please give me an example of them being customer focused. How would you describe their attention to detail? Have they proven to be able to prioritize tasks and meet deadlines? Would you say they have strong interpersonal skills and are able to work in a team environment?Experience Level:
Entry Level
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About Actalent
Actalent connects passion with purpose. We help visionary companies advance their engineering and science initiatives through access to specialized experts that drive scale, innovation, and speed to market. With a network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, Actalent serves many of the Fortune 500. An operating company of Allegis Group, the global leader in talent solutions, Actalent launched as a new specialized engineering and sciences services and workforce solutions brand in 2021.