Why Mayo Clinic

　　Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

　　Responsibilities

　　Applicants are not applying for a specific area. Qualified applicants are pooled for consideration by any/all active hiring managers. Your availability will be further discussed at the time of an interview.

　　Medical Administrative Assistants apply expertise to perform a variety of clinical and non-clinical administrative support tasks and skills including:

　　Requesting and managing the flow of patient materials

　　Coordinating appointment schedules

　　Scheduling, coordination, and follow-up tasks for meetings, events, and professional travel

　　Managing calendars

　　Preparing documents and presentation materials

　　Processing invoices and reimbursements

　　Composing and/or transcribing correspondence/documents

　　Supporting departmental projects/activities

　　Creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts

　　Answering telephones and providing related follow-through

　　Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient

　　Exhibits initiative, proficiency, and adaptability to optimize the time of those supported

　　Strong organizational, communication, and interpersonal skills

　　Commitment to quality and excellence in service

　　Confidentiality and professionalism

　　Accountable for ensuring accuracy and completeness through attention to detail

　　Accuracy and thoroughness in all patient-related activities

　　For a peek into the position and responsibilities of a Medical Administrative Assistant, check out this video: https://www.youtube.com/watch?v=q02srQ6XXL0

　　Qualifications

　　Position requires high school diploma or G. E. D. with a minimum of two years’ experience in an administrative support role or one-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role, or an associate’s degree in an administrative, business, or medical-related program.

　　Administrative support role experience must include performance of responsibilities such as meeting management and calendar coordination, creating/transcribing correspondence/documents, and utilization of business-related software to produce databases, spreadsheets, presentations, etc. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Anatomy/Physiology may also be required depending on role and background. Possess high-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication, and the ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment. Demonstrate effective and appropriate decision-making, judgment, and confidentiality as well as attention to detail and follow-through. Experience with coordination of travel and expense management. Proficient application of English grammar, punctuation, and sentence structure. Demonstrates proficient use of computer hardware and software, telecommunication, and other office equipment and ability to navigate multiple systems simultaneously. Prefer work-related experience within the last ten years.None required.

　　Exemption Status

　　Nonexempt

　　Compensation Detail

　　The starting wage for this position is $20.11 per hour.

　　Education, experience and tenure may be considered along with internal equity when job offers are extended.

　　Benefits Eligible

　　Yes

　　Schedule

　　Full Time

　　Hours/Pay Period

　　80

　　Schedule Details

　　Must be available to work Monday to Friday day shift 8:00 am to 5:00 pm in Rochester, MN.

　　Position may be eligible to telework 50% or more based on location, work unit and business need after on-site training period is completed.

　　Weekend Schedule

　　NA

　　International Assignment

　　No

　　Site Description

　　Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

　　Affirmative Action and Equal Opportunity Employer

　　As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

　　Recruiter

　　Andrea Hansen

　　Equal opportunity

　　As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.