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Material Supervisor Mobility Customer Service
Material Supervisor Mobility Customer Service-April 2024
Washington
Apr 3, 2025
ABOUT SIEMENS
From digitalization to automation, Siemens is changing the cities people live in and the places they work.
10,000+ employees
Technology, Engineering
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About Material Supervisor Mobility Customer Service

  Job Family: SCM-Procurement / Supply Chain Logistics

  Req ID: 402980

  Pioneering in America, from the first mile to the last. This is what drives us.

  For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability . We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for the society, optimize route usage and create a new quality of travel.

  Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

  Position Overview:

  Siemens Mobility is seeking to fill a Material Supervisor to add to our Mobility Customer Service Team. The Material Supervisor is responsible for all material & logistics-related tasks in the maintenance project, with the aim of optimizing the material and logistics costs and ensuring the required quality and material availability for the customer. They will be responsible for detailing and implementing the logistics concept and coordinating it with the project team. The individual in this role will be well-organized and highly motivated. This role will be responsible for leading supply chain activities including order management, monitoring of operational and delivery processes with the objective of sustainable customer satisfaction by optimized processes and resource planning.

  What your day-to-day will look like:

  Ensure a safe working environment in the office and warehouse and depots.

  Supervise material clerks assigned to the warehouse operations.

  Operational oversight of material and logistics including: lead inventory cycle count activities at the depots and measure and implement excess inventory reduction strategies. Coordinate the monitoring of minimum stocking levels with the depots.

  Customs management of inbound/outbound material and communicate shipment progress/movement and other equipment related matters in a consistent and timely manner.

  Identify and assist in developing training material required for material control and Siemens materials to adhere to company policies

  Coordinate with CS Material Planner and Central Warehouse for continued flow of standard fulfillment, emergency material needs and other material/logistics requirements

  Manage on time receipts of material to the stores, transfers, drop ships and standard fulfillment

  Gather, analyze and summarize data to prepare and develop visual charts, graphs and presentations for the monthly reports and other operating reviews

  Run and report performance metrics related to customer CTQ’s for stores teams to Project and CS Management, including but not limited to impact of material availability to fleet availability (LHFM, BAM, etc)

  Champion an environment of continual improvement with material and supply chain teams and across impacted functions via Workshop events, process standardization, process efficiency and performance measurements

  To thrive in this role, you have:

  High School Diploma / GED,

  5+ years of professional experience in a material and/or logistics coordination role with management experience,

  ERP and/or MRP systems as well as additional planning software experience,

  Strong experience in various MS Office applications (TEAM’s, Power BI, Excel, Access, PowerPoint, Word, etc.),

  Ability to travel: Approximately 10%,

  Excellently demonstrated verbal and written communication skills in English as well as customer service skills,

  The ability to work in a team-oriented environment while maintaining an individual workload,

  Setting you apart from others would be a Bachelor’s degree in SCM with experience in managing conflicting metrics such as transportation cost and material availability and familiarity with LEAN and Six Sigma concepts.

  Why you'll love working for Siemens!

  Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1!

  We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.

  We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.

  We are frontrunners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.

  Solve the world's most significant problems – Be part of exciting and innovative projects.

  Opportunities to contribute your innovative ideas and get paid for them! Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!

  Employee perks and discounts in addition to our 401k match and generous Paid Time Off

  Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

  Siemens offers a variety of health and wellness benefits to employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html . The base salary range for this position in Washington DC is $79,400 -107,200. The actual salary/wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, and qualifications.

  #LI-Onsite

  #LI-LS1

  Equal Employment Opportunity Statement

  Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

  EEO is the Law

  Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .

  Pay Transparency Non-Discrimination Provision

  Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf) .

  California Privacy Notice

  California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .

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