Home
/
Project Management
/
Marketing Manager, Customer Retention
Marketing Manager, Customer Retention-August 2024
Englewood
Aug 25, 2026
ABOUT DISH
Our adventure began by changing the way people watched TV, bringing DISH to where big cable wouldn’t: rural America. Since then, we have reinvented ourselves and our own industry with Sling TV to give
10,000+ employees
Telecom
VIEW COMPANY PROFILE >>
About Marketing Manager, Customer Retention

  CO Salary Range: USD 96,250.00 - 137,500.00 per year

  Department Summary

  DISH is a Fortune 200 company that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service - Sling TV - that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television.

  Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers.

  We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.

  Opportunity is here. We are DISH.

  Job Duties and Responsibilities

  DISH is seeking a dynamic and results-driven Marketing Manager specializing in Customer Lifecycle for our Sling TV platform. As a pivotal member of our marketing team, you will play a crucial role in enhancing customer retention strategies and driving engagement throughout the customer lifecycle. This position offers a unique opportunity to leverage your expertise in developing and implementing targeted marketing initiatives, ensuring a seamless and compelling customer journey on the Sling platform. Join us in shaping the future of entertainment as we strive to optimize customer experiences and solidify our position as a leader in the streaming industry.

  Key Responsibilities:

  Leads the strategy, development, and execution of Sling's existing customer marketing and communications to maximize engagement and reduce churnLeads the team that creates life-cycle ad-hoc and automated marketing communications via multiple marketing channels (email, in-app message, push) for retention purposesResponsible for the review, planning, development, and execution of marketing campaigns that help manage churn rates across Sling's subscriber baseDevelop communication strategies and execution for Sling's rewards/loyalty programWork as part of a cross-functional team that includes product, design, and development to build and bring related products to marketMaintain a content calendar of life-cycle marketing efforts around live TV events, sports, and other critical programming eventsPartner on interpreting analytic data across marketing campaigns to drive key customer retention KPIsCross functionally work with internal and external creative departments, Marketing, Operations, Product, and Analytics teams to implement strategiesEstablish working project plans and calendars with the ability to adapt to ongoing business changes and market needsManage the marketing budget and track the ROI of marketing campaignsSkills, Experience and Requirements

  Education and Experience:

  Bachelor's Degree in Marketing or related disciplines are strongly preferred; a degree from a four-year college or university with 5-7 years or equivalent combination of education and experience is preferredSkills and Qualifications:

  Ability to learn quickly, prioritize and work under pressure, adapt to a rapidly changing environment, and demonstrate a sense of urgencyStrong background in developing creative marketing strategies and following through with execution and analysisExcellent project management skills; ability to multitaskStrong relationship skills to work cross-functionally and leverage different departments to meet tight deadlines and overcome obstaclesSalary Range

  Compensation: $96,250.00/Year - $137,500.00/Year

  Compensation and Benefits

  We also offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

  The base pay range shown is a guideline. Individual total

  compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

  This will be posted for a minimum of 3 days or until the position is filled.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Program Manager
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver
Marketing Advisor - Oakland
At Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real
Program Manager - Portfolio and Strategy
Job Description: What are we looking for? COMMAND SKILLS & EXECUTIVE PRESENCE: Comfortably interface with members of multiple management teams and senior leaders across the business, and be comfo
EAM Senior Business Analyst
As the Senior Business Analyst, you will report to the Assistant Director for Digital Transformation and will be responsible for building a team of analysts that are able to work with our engagement
Technology Integrity Master
YOU MUST HAVE: • Bachelors Degree in Engineering WE VALUE: • Significant engineering experience • Master's Degree or advanced professional certification • In-depth knowledge of product and process te
Group Content Program Manager
Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in! Duolingo is the most popular lan
Lake & Pond Mechanical Specialist
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! What do our Mechanical Specialists do? The primary responsibility of the Mechanical Specialist (I) is to participate in mechanical a
Construction Project Engineer (Vandenberg SFB CA)
Overview The Construction Project Engineer is responsible for supporting the execution of assigned projects and the achievement of the project’s technical scope, schedule, and financial requirements
Process Specialist
Project Specialist Location: Agaudilla, Puerto Rico Job Duties: As a Project Specialist, you will support several project management activities in a fast paced, complex business environment. You will
Portfolio Director
Job Description: The Global Program Portfolio Senior Director is responsible for leading and driving the strategic alignment, resource allocation, and consistent execution of the portfolio of program
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved