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Manager/Senior Manager-Compliance
Manager/Senior Manager-Compliance-March 2024
New York
Mar 21, 2025
ABOUT AMERICAN EXPRESS
American Express is a global services company, providing customers with exceptional access to products, insights, and experiences that enrich lives and build business success.
10,000+ employees
Consumer Goods & Services, Financial Services
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About Manager/Senior Manager-Compliance

  Description

  You Lead the Way. We’ve Got Your Back.

  With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

  At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

  Join #TeamAmex and let’s lead the way together.

  How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

  Description

  This position will be a key member of the American Express Global Commercial Services (GCS) Line of Business Compliance Team (LOBCO), primarily supporting Business Blueprint products. The successful candidate will be responsible for providing compliance oversight and guidance for this unique and developing GCS product set, with a focus on business lending products. Areas of responsibility will include assessment of compliance risk associated with new products and features, review of marketing claims and disclosures, procedures, training, and other business-owned collateral.

  Responsibilities :

  Drive implementation and business partner understanding of applicable policy and regulatory requirements as related to small business lending financial products, including fair lending requirements, UDAP consumer protection, credit reporting, privacy, anti-money laundering and all applicable federal and state regulations.

  Review and provide guidance to the business on marketing and advertising material including required disclosures.

  Analyze new and/or enhanced products and services as part of the New Product Development process to assess compliance risks and ensure adherence with regulatory requirements.

  Effectively manage the Compliance Issue Management process and ensure appropriate decisioning of Compliance Issues, timely closure of gaps and customer remediation where required.

  Participate in the Compliance Risk Assessment process to ensure that all applicable laws and regulations are mapped to the applicable business processes, and assess the strength of the control environment

  Drive the development and enhancement of regulatory business self-testing associated with marketing, servicing, and sales practices.

  Liaise as required with the relevant stakeholders, including but not limited to: Internal Audit, Independent Compliance Testing team, General Counsel’s Organization, Operational Risk, Financial Crimes Compliance, and Privacy Office.

  Review vendor services prior to contractual engagement, including any modification with respect to the services performed or change in product and/or services as needed.

  Assist in preparation for regulatory inquiries and examinations.

  Additional responsibilities based on team needs.

  Qualifications

  Minimum 5- 7 years experience in Compliance or related activities, within the financial services industry.

  Prior banking industry, digital payments, compliance, legal or risk experience is a plus.

  Strong knowledge of applicable laws and regulations pertaining to financial services lending and banking products, including consumer protection, banking, privacy, and marketing (e.g. Reg B, FCRA, UDAP, Reg O, TCPA, BSA and UCC).

  In-depth knowledge and understanding of compliance risk management practices and methodologies, including risk and control assessments.

  Understanding of regulatory expectations and experience preparing for regulator meetings and examinations.

  Proven ability to build rapport, garner respect and appropriately exercise authority in a collaborative environment.

  Professional maturity and confidence in expressing a point of view with management.

  Ability to identify and understand key risks, issues and trends and to develop meaningful information to be shared with leadership.

  The ability to handle multiple tasks and prioritize work in a highly deadline-intensive environment is required.

  Education Requirement:

  Bachelor’s Degree or equivalent work experience

  Advanced Degree preferred

  Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

  Qualifications

  Salary Range: $90,000.00 to $165,000.00 annually bonus benefits

  The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

  We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  Competitive base salaries

  Bonus incentives

  6% Company Match on retirement savings plan

  Free financial coaching and financial well-being support

  Comprehensive medical, dental, vision, life insurance, and disability benefits

  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

  20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy

  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)

  Free and confidential counseling support through our Healthy Minds program

  Career development and training opportunities

  For a full list of Team Amex benefits, visit our Colleague Benefits Site .

  American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

  We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

  US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

  If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

  Job: Compliance

  Primary Location: US-New York

  Schedule Full-time

  Req ID: 24000665

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