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Manager - SurePrep Client Management
Manager - SurePrep Client Management-July 2024
Mumbai
Jul 18, 2025
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About Manager - SurePrep Client Management

  SurePrep, part of Thomson Reuters

  Manager - SurePrep Client Management

  At SurePrep, part of Thomson Reuters, we're on a mission to make tax time a breeze! Our innovative software solutions are transforming the tax and accounting industry, and we're on a lookout for a talented, passionate, and forward-thinking Manager, Product Management.

  You'll be joining our incredible team to help drive the development and success of SurePrep Client Management, the leading solution for tax professionals to manage and review their clients' tax workpapers using products like SurePrep FileRoom, SPbinder and Reviewer Dashboard. These products are used by some of the biggest accounting firms in the world and have garnered praise for their innovative approach to simplifying tax time.

  As a Manager, you'll shape our product direction, set priorities using a diverse set of inputs and a data driven approach as well as oversee successful execution of product initiatives to ensure they are built to the satisfaction of our customers. You'll lead a team of talented individuals and work closely with cross-functional teams.

  Key Job Responsibilities

  Craft, communicate and execute a long-term product strategy in alignment with the overall company objectives to drive customer satisfaction and growth.

  Lead and mentor a team of Product professionals and ensure they are always aligned with the overall product vision and company goals while fostering an innovative, collaborative and positive work environment.

  Collaborate with engineering, design, marketing, success, and sales teams to define product requirements, prioritize the backlog to align with changing customer and market needs, and establish timelines for developing and delivering new features and products while managing risks and addressing roadblocks.

  Drive strategic initiatives related to the success of the product, such as fit within the product portfolio, integration opportunities, product rationalization, and API strategy.

  Be a customer advocate and a product expert to help provide context, empathy, and rationale behind customer needs to the product development team so they are getting the direction and support they need to be successful.

  Develop and maintain strong relationships with key customers, partners, and industry influencers to gather feedback and drive product improvements.

  Put customers and customer analytics at the center of discovery, design and prioritization. Drive continuous improvement by reviewing and analyzing customer feedback, product usage data, market trends and other success metrics to inform product decisions as well as our roadmap.

  Perform competitive analysis and research to understand changes in the market, customer reactions, potential threats, and translate these insights into actionable strategies.

  Required skills and qualifications:

  3+ years of product experience with B2C SaaS products and mobile apps

  Demonstrated ability to develop, communicate, and execute product strategy and roadmap in a fast-paced environment.

  Strong leadership, communication, and collaboration skills, with experience managing and mentoring teams.

  Experience working with Agile methodologies and a deep understanding of software development processes.

  Knowledgeable in human-centered design principles and best practices with a mobile-first approach.

  Excellent analytical and problem-solving abilities with a data-driven approach to decision-making and great attention to detail.

  Highly self-directed and enthusiastic about showing initiative.

  Ability to work in a large team and in a fast-paced environment.Work well with technical and non-technical stakeholders across all levels of the organization.

  Preferred skills and qualifications

  Bachelor's degree in a technical or business-related field.

  Familiarity with the following technologies: SQL, React, JavaScript.

  Experience with tools like Amplitude, Pendo.

  includes:

  =========================================================================

  Other notes about the job description:

  Important note! Workday automatically adds the Thomson Reuters boiler and accessibility statement. You do not need to add those in.

  Questions? Click for Job Ad Best Practices, Gender Neutral Guidelines and Gender Decoder for Job Ads posted on the Global TA Atrium Page. For additional support, please contact the Employer Branding Team or review hiring and recruiting policies in Workday. For TR2 roles and above in Zug, please remove this language from the "Wellbeing section" - work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country.

  For any specialty template (CPS, Reuters, Thomson Reuters Foundations, Campus and the US/Canada version of the wellbeing section with unlimited PTO included), please use the template found at this link.

  #LI-PP1

  Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

  We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

  Accessibility

  As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

  We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

  Protect yourself from fraudulent job postings click here to know more.

  More information about Thomson Reuters can be found on https://thomsonreuters.com.

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