Locations: VA - McLean, United States of America, McLean, Virginia
Manager, Staff HR Talent Project Manager
The Staff HR team is deeply focused on elevating the associate experience, through creating infrastructure for every associate to be great in their role and love their job. To do this, we aspire daily to be: efficient, creative, proactive, resilient, change-agents and great partners. We believe in always-on high quality delivery and need a project manager to help us ensure that’s true - in order to focus on our key priorities, including a deep focus on leadership development and attracting, developing, and retaining great talent. We’re looking for a candidate deeply energized by these topics and excited by building impactful work that scales, finding efficiencies, and optimizing how we work. With over 5,000 associates across our Staff organizations (HR, Finance, Legal, Audit, & Risk Management departments), this role has the ability to drive meaningful advancements on strategic priorities and solutions that impact many!
You will be pivotal in shaping and iterating how our Staff HR experiences and talent strategies gain traction and integrate across HR, while ensuring our team’s work is enabled by well-managed, optimized, organized, connected, and integrated ways of working. You will partner across the team and with key HR partners from strategic planning to execution across a multitude of key talent projects. You will prioritize work, connect dots, enable effective change management, and help us take ideas into transformational strategies and repeatable, dependable processes, with an eye toward focus driven by data, and best practice development.
If you feel you have the project management and strategic project delivery skills this role needs, we’d love to hear from you!
Responsibilities:
Own multiple concurrent end-to-end talent projects, from intake to problem statement development, through to delivery and change management implementation, establishing and maintaining routines, planning, success metrics, scope of deliverables, timeline, and accountability along the way while identifying risks / issues and dot connection
Own, project manage and/or deliver ad-hoc Staff or organization-wide initiatives and projects based on defined overarching priorities
Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery
With deep collaboration across the team and with partners, assist in building team roadmap, broader team prioritization efforts, and team vision - ensure alignment and ongoing measurement against team’s strategic objectives
Connect dots across Staff groups’ strategic objectives, roadmaps, and needs to lean into synergy and efficiency where possible
Lead with data and customer-backed, insight focused, scalable and sustainable solutions
Monitor, iterate, and drive enhancements to HR solutions according to data and serve as a team data champion
Leverage a consulting toolkit daily (storytelling, data analysis, structuring problem statements and problem solving, effective communication / stakeholder management, building alignment)
Generate excitement about and lead through the changes that will come with innovating within and advancing our Staff HR priorities
Collaborate with internal partners, develop and nurture relationships with key internal stakeholders across Staff HR and Enterprise HR teams
Engage in team problem solving across challenges, gaps, and other constraints
Skills and capabilities:
Proficient operating in agile methodology with deep project management experience
Intellectually curious, open-minded, and creative when driving solutions
Possess high attention to detail
Strong analytical skills (e.g., strategically and creatively solve problems, establish frameworks, assess opportunities using data)
Very organized, effectively synthesize information and boiling it down to what is critical and appropriate for various stakeholders
Ability to manage and prioritize multiple initiatives effectively and simultaneously
Proficient at telling a compelling story for associate solutions to gain acceptance and usage
Strong collaboration, teamwork, and interpersonal skills
Ability to thoughtfully weigh risks and implications, see around corners, anticipate concerns and proactively address
Highly motivated, proactive, flexible, and results-oriented
Motivated to respond to evolving business needs and new insights, shifting roadmaps and tactics throughout the year as needed
Strong storytelling, verbal, and written communication skills (e.g., active listening, comfort presenting to leaders, crafting stories and decks, tailoring messages to multiple audiences)
High integrity to deal with a confidential and sensitive topics
Basic Qualifications:
Bachelor’s Degree or Military experience
At least 3 years of experience in Agile or Project management
Preferred Qualifications:
At least 2 years of experience in Human Resources
At least 3 years of process management or customer experience management or a combination
At least 5 years of project management experience
Experience interpreting metrics, trends, and data, with a passion for data
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
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