The Manager, Security Solutions oversees a team of coworkers responsible for driving the behavior of account managers, partners, and closing opportunities for Security. Key Areas of Responsibility
* Manage a team of coworkers, including performance management, coaching and development.
* Collaborate with Vendors to develop sales and marketing strategies and grow revenues and activations. Coordinate collaboration with Sales/Marketing/Operations around the Security program and processes to drive improvement and efficiencies.
* Manage available resources to maximize short-term initiatives and develop longer term strategic plans in accordance with company goals.
* Source and manage external resources necessary to increase the effectiveness of the goals of the group.
* Mentoring/motivating, training and developing the members of the Security team while also growing category metrics and achieving profit and activation growth.
* Drive profits by increasing high margin business, while bringing additional value to CDW customers
Responsibilities
* Identify opportunities for process and strategy improvements for selling Security products and services while collaborating with other strategic solution groups responsible for developing internal joint offerings.
* Develop and maintain strong relationships with vendors and work to identify new areas for building sales opportunities.
* Serve as the escalation point with customers to close Security opportunities and resolve customer or partner satisfaction issues.
* Contribute to the development and execution of quarterly and annual sales and operations plans.
* Manage monthly and quarterly reporting process using metrics in these reports to better manage the business.
* Work cross-functionally to consistently develop internal and external collateral for generating customer and AM awareness.
* Develop and maintain strong internal relationships departmentally and working to identify new areas for building Security sales opportunities.
* Achieve profitable growth at above market rates.
* Create long term vision and build strategic plans to achieve goals.
* Manage key vendor relationships which include: contract negotiations, business planning, marketing initiatives, executive alignment, sales contests, kickoffs, and recognition programs.
* Responsible for hiring, onboarding, development and training of new coworkers. Provide support and long tern plans to retain top talent.
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Minimum Qualifications
* Bachelor's Degree
* 3 years experience managing coworkers
* Ability to travel approx 20%
Other Required Qualifications
* History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
* Demonstrated analytical and strategic skills with the ability to creatively problem solve.
* Track record of successfully managing to a budget.
* Strong organizational skills and attention to detail.
* Proficient in Microsoft Office applications, with advanced knowledge of Excel and PowerPoint.
* Excellent written and verbal communication and presentation skills, with the ability to effectively interact with all stakeholders, including senior leadership.
* Demonstrated ability to develop and maintain strong relationships with internal and external stakeholders.
* Ability to engage with customers, partners and industry leaders and demonstrate ability to sell value of partnering with CDW for Security related opportunities.
Preferred Qualifications
* Demonstrated ability to build strategies, gain group consensus on plans, and successful execution.
* Experience building and managing goal methodology.
* General technical knowledge around Security related products and/or services.
* 3 years' experience in Security sales