West Creek 1 (12071), United States of America, Richmond, Virginia

　　Manager, Project Management (Card)

　　As a Project Manager at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Project Manager will play a key role in delivering processes that impact the company's bottom line. In this position you will contribute immediately while strengthening your process management best practices.

　　We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and can adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Project Management.

　　General Responsibilities:

　　Leading all aspects of well managed activities that are required to support a Card Platform Product to:

　　Develop and review Business Continuity Plans and work with multiple groups to align on a detailed plansReview end-to-end processes from the Card platform(s) and work with compliance and auditors to ensure our processes, controls and monitoring are adequateLeading the containment and resolution of risk events that have been identified as a result of platform or process failure.Developing and maintaining formal process documentation including procedures and process flow diagrams from the platforms and all their componentsOversight of all the platform controls to ensure that they are effective; seek opportunities to improve or automate controlsResponsible for all the corporate certifications, quality assurance reviews and delivering on auditors requestsCollecting data/information and reporting to provide transparency to senior leadershipIdentify and implement process improvements driving issue resolution/risk mitigation activitiesTracking and resolving process breakdowns

　　Basic Qualifications:

　　High School Diploma, GED or equivalent certificationAt least 1 year of experience with Microsoft Office or G SuiteAt least 1 year of people management experienceAt least 3 years of process management or project management experience

　　Preferred Qualifications:

　　Bachelor's Degree or military experience1+ years of experience in Compliance or Risk Management3+ years of people management experience5+ years of process management or project management experienceLean, Agile, Six Sigma, Business Process Management, or certification

　　At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

　　Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

　　This role is expected to accept applications for a minimum of 5 business days.

　　No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

　　If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

　　For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

　　Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

　　Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).