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Manager, Product Benefits
Manager, Product Benefits-November 2024
Miami
Nov 2, 2024
ABOUT VISA
Visa’s vision is to be the best way to pay and be paid for everyone, everywhere.
10,000+ employees
Technology, Engineering
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About Manager, Product Benefits

  Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

  When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

  Join Visa: A Network Working for Everyone.

  Job Description The Role

  The Card Benefits team is part of the Visa Consumer Product organization in Latin America and Caribbean. The team’s primary focus is to redesign the Card Value Proposition (CVP), features and benefits capabilities into digital platforms and end-to-end consumer experiences that will drive consumer and client preference for Visa core products.

  As a key member of this team, you will curate and develop products’ benefits platforms across various customer segments i.e. affluent and millennials customers. You will be responsible for sourcing, management, go-to-market plans and implementation of the benefits platform through Visa’s digital channels and other new commerce entities.

  In this role, you will need to be highly collaborative and be the key interface between various teams including Global & Regional Benefits, Products & Solutions, Innovation, Marketing, and Business Development to bring to market solutions that will enable our clients to drive greater card usage and top of wallet. Working closely with the Consumer Product team, you will also be co-developing for targeted customer segments and leveraging on Visa’s API deployment to allow clients to quickly plug into Visa assets to deliver a superior value propositions for the digitally-enabled consumer.

  Essential Functions:

  Ownership and management of set up, implementation and operationalizing new and existing platform benefits for key customer segments across LAC.Through strategic partnerships with key travel and lifestyle merchants, third party providers, secure best in class offers and privileges to provide a competitive advantage for Visa Products.Utilize industry, consumer purchasing behavior, consumer research and customer knowledge from in country teams, to seek out new benefits that will support the core value proposition of the key segments.Driving continual process and platform improvements through identifying efficiencies or removing pain points based on stakeholder feedback or self-identifying change opportunities.Prepare client-ready materials to support sales teams and deployment activities.Engage market product teams to ensure correct alignment and implementation approach. solicit feedback from platform delivery deployments and convey to teams, as appropriate. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  Qualifications · 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD)

  · 5 years+ experience project management

  · Business, hospitality, or engineering degree / MBA preferred

  · Sales & Marketing skills with a proven track-record in negotiations and partnerships

  · Good understanding of consumer travel and lifestyle products and services

  · Strong appreciation of technology

  · Financial and P&L management experience

  · Strong Project management skills

  · Entrepreneurial with ability to take initiative at work

  · Self-driven, team player.

  · Excellent written, verbal and presentation skills, coupled with demonstrated negotiation and business development skills

  · English and Spanish. Portuguese a plus

  Additional Information Work Hours: Varies upon the needs of the department.

  Travel Requirements: This position requires travel 5-10% of the time.

  Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

  Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

  Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

  U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 112,500.00 to 146,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.

  Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

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